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LATAM TRADE - Exclusive Portal for Travel Partners

Operational Warnings & Contingencies

03/10/2023

CONTINGENCY - Strike at the airport in Sao Paulo (GRU)

LATAM COMMERCIAL EXCEPTIONS

Due to:

Strike of Proveedor de Ground Handling at the airport Sao Paulo (GRU)

Customers traveling:

From/to/through: Sao Paulo (GRU)

Original flight date:

October 03 to 05, 2023

Customers may choose ONE of the following options WITHOUT PENALTY:

Change of date/flight/rerouting:

WITHOUT PENALTY, subject to cabin availability in the original cabin (without fare differences) up to 15 days of the original flight date.

Change of origin/destination

Without penalty, subject to fare differences and ticket validity. Except for changes to a nearby airport (500 km from the original airport) that apply at no cost in the same cabin.

In the Endorsement Box, insert:

GRU03OCT23

OSI in reservation:

INVOL CHG DUE TO: GRU03OCT23

Customers who DO NOT wish to change their tickets may request a refund according to:

Refund:

Subject to the fare rule conditions.

Additional considerations:

Details:

Customers with cancelled or rescheduled flights may apply for the options established in the LATAM’s protection policy.

     

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

Important:

     

Changes of date/flight/rerouting apply maintaining the same origin/destination

Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon

Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.