10/04/2024 COMMERCIAL EXCEPTIONS: Mandatory visa for Peruvian passengers traveling to México Description: Peruvian citizens traveling to Mexico will be required to present a valid visa to enter the country starting Apr... En Savoir Plus

04/04/2024 BAGGAGE - Change in special baggage policy Description: We would like to inform you that, starting April 5, 2024, golf equipment, wakeboards, bodyboards, boogie boards,... En Savoir Plus

28/03/2024 TICKET MODIFICATIONS - Voluntary reissue to a lower cabin Description: Whenever a voluntary change is made to a lower cabin, the policy is to not charge the fare difference if the new... En Savoir Plus

21/03/2024 ANIMALS IN HOLD (AVIH) - New Table of Dangerous Dog Breeds not accepted as Animals in Hold AVIH Description: Two new breeds have been added to the list of dangerous dog breeds not accepted for travel as animals in the car... En Savoir Plus

15/03/2024 RESERVATIONS - Insertion of travel data on domestic flights in Colombia We would like to inform you that starting March 19th, 2024, new rules regarding the required travel documentation for domesti... En Savoir Plus

15/03/2024 TICKET CHANGES - Considerations for tickets issued via GDS and reissued by LATAM Description: We would like to inform some considerations for LATAM tickets, as indicated in IATA Resolution 722.G 6.6.8.1, wh... En Savoir Plus

28/02/2024 HANDICAP - New acceptance conditions for the SVAN service (except on routes to, from or via the United States) Description: In an effort to improve the experience of SVAN (Service Animal) service users, we are updating the acceptance co... En Savoir Plus

22/02/2024 BAGGAGE - Maximum allowed checked baggage quantity per passenger Description: For LATAM flights, a maximum limit of 10 checked baggage items is allowed per passenger. Except on flights betwe... En Savoir Plus

15/02/2024 SALES - Name correction on LATAM tickets with Delta flights Description: A new process has been defined for name corrections on itineraries that include Delta and LATAM flights without ... En Savoir Plus

08/02/2024 PETS IN CABIN (PETC) - New conditions for PETC acceptance on board Description: In an effort to enhance the experience of PETC service users, the maximum size allowed for soft kennels has been... En Savoir Plus

08/02/2024 COMMERCIAL EXCEPTIONS - Right of Withdrawal for Non-Face-to-Face purchases in Argentina Description: In Argentina, consumers are entitled to the right of withdrawal for non-face-to-face purchases pursuant to the R... En Savoir Plus

18/01/2024 SPECIAL SERVICES - Free seat request for Special Passengers Description: We inform that seats must be assigned free of charge to Special Passengers, and such requests should be made exc... En Savoir Plus

12/01/2024 SPECIAL SERVICES - Restrictions to ESAN and SVAN services Description: Effective immediately, the same passenger can no longer use the SVAN –service animal– and the ESAN –emotional su... En Savoir Plus

28/12/2023 MINORS - Assignment of adjacent seats to minors Description: In compliance with current regulations in Brazil (CNJ Resolution 295) and Chile (Law 21,398), every passenger un... En Savoir Plus

14/12/2023 SALES - Reservations canceled due to Invalid Name Description The system, upon detecting a possible false name entered into a reservation without issuance, will cancel the iti... En Savoir Plus

30/11/2023 ANIMALS - Restriction on transport of live animals on new route to Aruba (AUA) Description: The carriage of live animals (AVIH, PETC, ESAN and SVAN) is prohibited on the new Aruba route (AUA), which will ... En Savoir Plus

30/11/2023 CODESHARE - New Agreement between LATAM and Turkish Airlines As of December 4, 2023, the sale of the interline and codeshare agreement between LATAM and Turkish Airlines will be availabl... En Savoir Plus

23/11/2023 SALES - Name correction in the same PNR for reservations with LATAM flights Description: We inform that there is an active feature in our GDSs that allows the correction of a name or surname to be perf... En Savoir Plus