29/07/2021 TICKET CHANGES - Simplification of the non-consecutive coupon use process (voluntary) Description: This is to inform that the procedure for non-consecutive coupon use has been simplified and standardized in all ... More

29/07/2021 Temporary Suspension of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies The US agency CDC (Customer and Diseases Control and Prevention) updates the list of airports that allow animals from countri... More

28/07/2021 SPECIAL SERVICES - Changes to PETC and BSCT confirmation criteria Description: In an effort to improve our service standards for customers who request the Pet in Cabin (PETC) and Baby Bassine... More

28/07/2021 SALES - Ticketing Infants Associated to an ADT Passenger Description: Due to the irregularities detected during the boarding process of infant (INF) reservations and in an effort to ... More

26/07/2021 PASSENGER PROTECTION - Flexibilities for passengers traveling to Chile Description: In compliance with the regulations established by the Chilean Health Authority, all passengers arriving in Chile... More

22/07/2021 PASSENGER PROTECTION - Extension of flight cancellations on the BOG ⇄ GYE route Due to commercial requirements, the cancellations of flights involving the airports of Bogotá (BOG) and Guayaquil (GYE) are e... More

15/07/2021 ADM POLICY - LATAM's Debit Memos Policy is updated New information has been added and highlighted below. Description: LATAM's Debit Memos Policy is updated. Scope: United State... More