Description:

For voluntary changes on 100% LATAM flights, no fare difference will be applied when the change is made:

- Change from Premium Business cabin to Premium Economy cabin

- Change from Premium Business cabin to Economy cabin

- Change from Premium Economy cabin to Economy cabin

And as long as the following considerations are met:

- Do not advance the travel date

- Maintain the same passenger

- Maintain the same origin-destination

- Do not add stopovers and/or connections

- The tickets must be rescheduled 72 hours after issuance. Additionally, the new flight must have a departure date more than 7 days from the change request.

Scope:

Voluntary reissue of Premium Cabin fares to Economy Cabin fares.

Implementation date:

Immediate

Considerations:

When reissuing from a higher cabin to a lower cabin resulting in a higher fare, no difference should be charged to the passenger. It should be managed according to:

Verify that all considerations are met:

- Do not advance the travel date

- Maintain the same passenger

- Maintain the same origin-destination

- Do not add stopovers and/or connections 

-The tickets must be rescheduled 72 hours after issuance. Additionally, the new flight must have a departure date more than 7 days from the change request.

Process the reissue according to the requested change (Exchange or historical) following the current policy.

If the fare has a change penalty, it must be charged.

Cases that do not meet all the mentioned considerations will be handled as any voluntary change according to the current policies, applying the applicable charges.

Travel agencies must request the reissue along with Agency Support and cannot remit directly in their system.

All other processes associated with voluntary changes remain unchanged.

Section:

Sales | Ticket Modifications