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    Infant (INF)

    This section provides detailed information to help travel agents manage bookings for infant passengers (INF) on LATAM flights. It explains ticketing requirements, fare rules, and seating conditions for babies under two years old — whether traveling on an adult’s lap or in their own certified seat. You’ll also find guidance on medical certification, fare applicability, issuance procedures, and safety regulations related to child restraint systems (CRS). This content ensures agents can issue and handle infant bookings correctly, avoiding ticketing errors and ensuring compliance with LATAM’s safety and operational standards. 
      • Infants under 7 days old must obtain medical certification to fly.
      • They must travel in the same cabin as a legally responsible adult (over 18 years old) or emancipated adolescent. If the infant is traveling with a parent, they must be under 18 years old.
      • In all cabins, infants traveling with discounted fares (e.g., 100% or 90% discount) are not entitled to a seat and sit on the adult's lap.
      • Up to 2 babies are allowed per adult:
        • Baby 1: travels as an INF lap passenger
        • Baby 2: travels as a CHD passenger in a certified seat and chair (see details in RESTRAINT SYSTEMS)
      • Infants who turn 2 years old during any segment of the itinerary must travel in an assigned seat as a CHD passenger for that segment. Passengers have the following options:
        • That the minor travels as a CHD passenger throughout the entire itinerary (round trip)
        • The minor travels as INF on the outward journey and as CHD on the return journey. In this case, it will be necessary to issue separate fares and tickets in different reservations: one as INF and another like CHD.
      • Passengers who wish to access the Baby Bassinet service must purchase the respective seats.
      • Infants occupying a seat must:
        • They must travel with confirmed space (HK) as a passenger CHD
        • The use of a is mandatory certified special chair (CRS) for airplanes, or a child safety harness/device approved for use on board.
        • The infant must be included in the same reservation as the responsible adult.
        • It is important to inform the client entity on the requirement to carry a safety seat.

       

       

      • Ticketing for infants is mandatory, even with 100% discounts (zero cost), since all INF passengers must have a ticket issued in their name to board.
      • The infant's ticket must be issued in the same reservation as the adult's. Separate reservations or mirror reservations are not permitted in the system.
      • When unassociated or unissued INF tickets are detected,the system will enter the following alert message in the PNRthat are in these conditions: UPDATE INF TKT BEFORE CHECK IN. PNRs with this message must be regularized by the travels agents

       

      .Issuance of Infant (INF) tickets after the issuance of the responsible adult passenger’s ticket: Considerations for issuance:
       
      • Make a new reservation for the ADT and INF, on the same flights and dates as the parents' PNR. (If you don't have the same flights, you must issue a different date but with the same route.)
      • Only the INF must be issued.
      • The way in which the INF ticket is added to the already issued adult ticket reserve will be subject to the capacity of the distribution system used by the agency:
        • If the GDSs has active the option to add the INF tkt as a passenger to the previously issued adult booking: Insert INF name in ADTS record locator.  Reissue the INF tkt managed in the previous booking as INVOL on the booking class of the ADTs PNR
        • Enter the ENDORSEMENT: INF DIFF ADVP Enter INF name and tkt number:           OSI - INF (INF name) TKT 957XXXXXXXX ACCOMPANY ADT
        • If the GDSs does not have the option active to add the INF ticket as a passenger in the previously issued adult booking:Contact Agency Support for incorporation of ticket INF on ADTs booking.
      • It is mandatory to cancel the reservation generated for Infante after the association.
      • In cases where it is necessary to issue a separate ticket for infants on flights operated by other airlines, we must consider the following:
        • Create a PNR with the ADT and an INF and issue only the INF Insert the TKT number from the INF generated through an OSI with the text: TKT INFT 957 XXXXXXXXXXX , in the original reservation
        • It is mandatory to cancel the reservation generated for the Infante after the association.

       

      In the case of reissuing reservations containing INF passengers, special care must be taken to reissue the existing TKT INF. 

       

      ASSOCIATED POSITIONS:

       

      Infants without seats
      (< 2 years)

      Infants with seat
      (< 2 years)

      National Routes

      They pay 0% of the rate

      Except in Ecuador and Peru:They pay taxes.

      They pay 100% of the rate.

      Except Colombia:National CO routes pay 67% of the purchased fare plus taxes.

      International Routes

      They pay 10% of the rate.

      Except Mexico:Trips originating in Mexico pay 0% of the fare.

      They pay 100% of the rate.

       

       

      The Minor Discount (CHD/INF) is permitted, where the fare rules indicate it, on private fares specifically negotiated to meet market needs (e.g., tour operator business fares, private net fares, CAT, among others). Minors are exempt from any penalty for double discounts for CHD passengers. With the negotiated fare, minor passengers must be issued with the discount code CHD/INF next to their name on the ticket.

      Group bookings maintain the prohibition of double discounts. 

       

      Infants without seats

      (< 2 years)

      Infants with seat

      (< 2 years) (with CRS)

      Considerations

      A seat is reserved for the ADT who is carrying him in his arms.

      A maximum of one lap infant is permitted per seat block in all cabins.

      Infants using a CRS (Child Restraint Seat) on board should not be assigned to the aisle:

      ·       If it goes in a side block: Assign window.

      ·       If you are traveling in a central block (between two aisles): Assign a middle seat.

      Do not place in

      ·       Emergency exit rows, neither in the one before nor after this one.

      ·       First row of A319/320/321*

      ·       Seats 36AC, 36JL on B787-8* aircraft

      ·       Seats 43AC, 43JL on B787-9* aircraft

      ·       Seats 48ABCJKL, 49ABCJKL on B777 aircraft

      * Aircraft with Airbelt (a seat belt with an airbag in one of the belt straps) that deploys upon impact and may pose a risk to certain passengers.

       

      We recommend informing the client that they should always inform themselves about the legal requirements and documentation for transporting the minor in the countries of departure and arrival.

      The documentation required in Colombia to accommodate a minor traveling alone or without their parents or legal guardians in a hotel in the event of a flight delay or cancellation.

      For additional reference, you can visit enlatamairlines.com > Experience > Prepare your trip > travel-with-children-and-babies.

      Chair certified by CRS (Child Restraint System):

      • Certified restraints or CRS must bear the manufacturer's inscription in English: “This restraint is certified for use in motor vehicles and aircraft” or “FAA Approved for Aircraft Use Only.”

       

      Arnés (CARES - Child Aviation Restraint System):

      • Harness that fits around the back of the Economy cabin seat and is secured with the aircraft seat belt to provide upper body restraint
      • Only for minors weighing between 10 and 20 kg.
      • They can only be used in Economy and Premium Economy cabins.
      • It must have a manufacturer's label indicating that it is certified for air travel: “FAA Approved for Aircraft Use Only,” “FAA Approved in Accordance with 14 CFR 21.8,” or “FAA Approved in Accordance with 14 CFR 21.305, Amd 21.50 6-9-1980.”
      • The adult in charge of the minor is responsible for installing it correctly and ensuring that the minor does not exceed the weight limits.

       

      Restriction on the use of booster seats and baby carriers on board

      For safety reasons and in accordance with current aviation regulations, the use of boosters and baby carriers is restricted throughout the entire flight (taxi, takeoff, cruise, and landing).