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Resources & Documentation

TRADE PARTNER

EXCLUSIVE PORTAL FOR TRAVEL PARTNERS

Quick Actions
Sales and Ticketing
Changes and After-Sales
Ancillaries and Comfort Services
Special Passengers and Services
Irregular Operations and Protection
Connection Types
Available Functionalities
- Functionalities available via Portal and API
- Aggregator Comparison
Register now
- Register now
NDC by LATAM Support

Global Sales Support

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We help with general inquiries, bookings, and fares, as well as special services like UMNR, PETC, AVIH, and special meals. We also support ticket changes, commercial exceptions, seat selection and pairing, baggage, and check-in.
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We handle Debit Memo disputes, issue courtesy tickets and FAMTOURs, create agencies in the private portal, process GDS, ARC and BSPLink refunds, and manage commercial exceptions through waivers.
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Groups, Series & Charters

We provide specialized support for group and charter bookings, for trips with 10 or more passengers traveling on the same date, from the same origin to the same destination.
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NDC by LATAM Support

We offer dedicated assistance for ticket issuance and reissuance via NDC by LATAM, including special service handling and other requests that cannot be managed directly through the portal.
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