Passenger Protection Reservations & Ticketing Fares Ticket Modifications FOID or Name Correction Refunds Ancillary Products Groups EMD ADM Policy Train & Bus Service

Wheelchair BSCT Special Meals Additional Seat (EXST / CBBG) PETC AVIH

Medical Support Medical Devices Pregnant Women Handicap DEPA / DEPU UMNR Infants (INF) Minors

Carry On Baggage Checked Baggage Special Baggage Overweight Baggage Baggage Between Airlines Restricted Items Baggage Problems

Charge Policy ZA