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NDC by LATAM Support
Sales and Ticketing
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Special Passengers and Services
Irregular Operations and Protection
LATAM COMMERCIAL EXCEPTIONS | ||
Due to: | Alternatives to the preventive suspension of flights to Caracas due to a Venezuelan airspace security alert. | |
Customers traveling: | From/to/through: Venezuela (CUC) | |
Original flight date: | Flights cancelled between November 23 and January 31, 2026Flights not affected until October 31, 2026 | |
Customers may choose ONE of the following options WITHOUT PENALTY: | ||
Change of date/flight/rerouting: | NO PENALTY, subject to availability of the same cabin (no fare differences) and until the ticket expires | |
Change of origin/destination | No penalty, subject to fare differences and ticket validity. Except for changes from Airport to CUC (Cúcuta - Colombia) which apply without penalty and without fare difference. | |
In the Endorsement Box, insert: | CCS22NOV25 | |
OSI in reservation: | INVOL CHG DUE TO: CCS22NOV25 | |
Customers who DO NOT wish to change their tickets may request a refund according to: | ||
Refund: | Without penalty. Valid for all UNUSED coupons of the ticket and associated ancillaries, up to 365 days of the original flight date.. | |
Please be reminded that passengers affected by cancellations or rescheduling are subject to an involuntary change policy. | ||
Important: | ||
* Changes of date/flight/rerouting apply maintaining the same origin/destination. Example : GRU - SCL change by GRU - LIM - SCL | ||
** Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon. Example : GRU - SCL modifica por GRU - LIM | ||
Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket. | ||
Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class. | ||