FLEXIBILITY - Alternatives due to Santos Dumont Airport (SDU) runway closure

Published on September 30, 2025

LATAM COMMERCIAL EXCEPTIONS
Due to:	Santos Dumont Airport (SDU) runway closure
Customers traveling:	From/to/through: Santos Dumont (SDU)
Original flight date:	September 30, 2025
Customers may choose ONE of the following options WITHOUT PENALTY:
Change of date/flight/rerouting:	WITHOUT PENALTY, subject to cabin availability in the original cabin (without fare differences) up to 15 days of the original flight date.
Change of origin/destination	Without penalty, subject to fare differences and ticket validity. Except for changes to a nearby airport (500 km from the original airport) that apply at no cost in the same cabin.
In the Endorsement Box, insert:	SDU30SEP25
OSI in reservation:	INVOL CHG DUE TO: SDU30SEP25
Customers who DO NOT wish to change their tickets may request a refund according to:
Refund:	Without penalty. Valid for all UNUSED coupons of the ticket and associated ancillaries, up to 15 days of the original flight date..
Please be reminded that passengers affected by cancellations or rescheduling are subject to an involuntary change policy.

Important:
* Changes of date/flight/rerouting apply maintaining the same origin/destination. Example : GRU - SCL change by GRU - LIM - SCL
** Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon. Example : GRU - SCL modifica por GRU - LIM
Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.
Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.