We are glad to inform you that, within the framework of continuous improvement that we have implemented a few months ago on our Groups and Series website, we have loaded the conditions that apply to the series based on their percentage of materialization.
The conditions apply as follows:
Terms & Conditions LATAM Series |
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Long Haul Series (Regular Negotiation) |
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Cancelation |
Until 91 days before departure |
Between 90 and 30 days before departure |
<30 days before departure |
Free of charge |
100% |
20% |
0% |
Penalty |
N/A |
15% of the fare per passenger |
100% of the fare |
Long Haul Series Ad-Hoc - SAH (Ad-Hoc Negotiation) |
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Cancelation |
Until 91 days before departure |
Between 90 and 30 days before departure |
<30 days before departure |
Free of charge |
100% |
Starting from March 4th, 2024 0% |
0% |
Penalty |
N/A |
25% of the fare per passenger |
100% of the fare |
Short Haul Series (Regular Negotiation) |
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Cancelation |
Until 61 days before departure |
Between 60 and 30 days before departure |
<30 days before departure |
Free of charge |
100% |
20% |
0% |
Penalty |
N/A |
15% of the fare per passenger |
100% of the fare |
Short Haul Series Ad-Hoc - SAH (Ad-Hoc Negotiation) |
|||
Cancelation |
Until 61 days before departure |
Between 60 and 30 days before departure |
<30 days before departure |
Free of charge |
100% |
Starting from March 4th, 2024 0% |
0% |
Penalty |
N/A |
25% of the fare per passenger |
100% of the fare |