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We're experiencing higher demand than usual, so response times may be longer. In the meantime, here's how to resolve things faster on your own:
Involuntary changes? Check the policy here and resolve it faster.
Looking for flight status? Check it here
Need your ticket or reservation status? The LATAM Virtual Assistant solves this and many other requests instantly → Click the chat icon
LATAM COMMERCIAL EXCEPTIONS | |
Due to: | Protests in Bolivia |
Passengers: | On LATAM flights not affected by itinerary changes |
Traveling: | From/to/through: any airport in Bolivia |
Original flight date: | From October 23 until November 07, 2019 |
Additional conditions: | IMPORTANT: If itinerary changes occur passengers will be eligible for changes or refund according to the passenger protection policy. |
May choose ONE of the following options FREE of penalty according to: | |
Change of date/flight rerouting: | Passengers on flights not affected For LATAM tickets issued in any country:
- To travel up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)
- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity |
Change of origin or destination | No penalty, subject to fare differences and ticket validity. |
In Endorsement box enter: | LPB05NOV19 |
OSI in reservation: | INVOL CHG DUE TO LPB05NOV19 |
Passengers who decline to make a change may request a refund according to: | |
Refund | The refund will be submitted to the conditions of the fare paid. |
Important: