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    AIRPORT - Exceptions to the mandatory use of protective masks on board LATAM flights
    Published on June 25, 2020

    Description:

    This is to inform that those passengers allowed to travel without a protective face mask, as informed on May 7 in “Use of protective masks on board LATAM flights”, must obtain a “Medical Support” to authorize this exception.

     

    Also, the item Lung Pathologies has been added: diseases that require oxygen supplementation in flight or may be worsened in flight due to the use of the protective mask.

     

    No passenger may board the plane without a mask or without its proper use, except infants 0-2 years and there will be more flexibility in the case of minors between the ages of 2-11 years.

    Scope:

    All flights operated by LATAM

    Implementation date:

    July 06, 2020

    Considerations:

    In line with the above, the following passengers may be exempt from the obligation to wear a mask on board, provided a Medical Support is presented:

    - Passengers with cognitive disorders (Down and Asperger syndromes, autism, etc.).

    - Passengers with obvious intellectual deficiency,

    - Passengers with a mental pathology that may result in decompensation in flight (schizophrenia, acute panic attack, etc.).

    - Lung pathologies: (diseases that require oxygen supplementation in flight or may be worsened in flight due to the use of the protective mask).

     

     

    Please remember:

    - The procedure applies to all LATAM routes

    - If possible, the medical certificate must be submitted at least 48 hours prior to flight departure. If the certificate is submitted less than 48 hours, we cannot guarantee a timely response from the medical department authorizing travel.

    - At the time of check-in, the passenger must present the medical certificate or MEDIF received via email together with the authorization sent by LATAM.

    - LATAM does not provide any medical assistance whatsoever.

    All other considerations regarding “medical support” remain unchanged. For details, click here.

     

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