Connection Types
Available Functionalities
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NDC by LATAM Support
Sales and Ticketing
Changes and After-Sales
Ancillaries and Comfort Services
Special Passengers and Services
Irregular Operations and Protection
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Shopping | ||||
| Flight Availability | One Way Roundtrip Domestic International Interline and Codeshare Direct Stop over and connection | |||
| Type of Passenger | Adult, Child and Infant | |||
| Special passenger | Students, Government or others | |||
| Show a range of days of the selected date | ||||
| Public and private fares | Only with account code | |||
| Flight offer | Baggage Information Fare Rules information | |||
| Cheapest offer for each brand by flight | ||||
| Fare Breakdown | Fare, taxes description | |||
| Farebasis code by flight | ||||
| Multilanguage | ||||
| Offer description in different languages | EN , ES and PT | |||
| Shopping filters and search criteria | ||||
| Additional baggage | 23 kg 15 kg over dimensioned Carry on | |||
| Seat selection | Paid amount depends on the fare selected | |||
| Priority boarding | All except CO routes |
Shopping
| Functionality | API | NDC Portal |
|---|---|---|
| Flight Availability | ||
| Type of Passenger | ||
| Special passenger | ||
| Show a range of days of the selected date | ||
| Public and private fares | ||
| Flight offer | ||
| Cheapest offer for each brand by flight | ||
| Fare Breakdown | ||
| Farebasis code by flight | ||
| Multilanguage | ||
| Offer description in different languages | ||
| Shopping filters and search criteria | ||
| Additional baggage | ||
| Seat selection | ||
| Priority boarding |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Issuing | ||||
| Instant purchase | ||||
| Create Order Without Payment | ||||
| Payment method: Credit Card/Debit Card | Credit Card Debit Card Settlement to airline through BSP/ARC* | |||
| Payment with Instalments | CO, CL, PE, BR, and EC for BNPL | |||
| Fraud validation by Cybersource | ||||
| Automatic Check-in | ||||
| Standard Commission | Registration is done through the Agency Manager system | |||
| Frequent flyer number | Instant purchase and Create Order Without Payment | |||
| Frequent flyer number recognition | Baggage discount applies if applicable | |||
| Special services | Without inventory |
Issuing
| Functionality | API | NDC Portal |
|---|---|---|
| Instant purchase | ||
| Create Order Without Payment | ||
| Payment method: Credit Card/Debit Card | ||
| Payment with Instalments | ||
| Fraud validation by Cybersource | ||
| Automatic Check-in | ||
| Standard Commission | ||
| Frequent flyer number | ||
| Frequent flyer number recognition | ||
| Special services |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Ancillary Postbooking | ||||
| Add Seats | ||||
| Additional baggage | 23 kg 15 kg over dimensioned Carry on | |||
| Priority boarding | All except CO routes | |||
| Frequent flyer number Postbooking | ||||
| Ancillary post booking BNPL | ||||
| Buy Ancillaries at latam.com |
Ancillary Postbooking
| Functionality | API | NDC Portal |
|---|---|---|
| Add Seats | ||
| Additional baggage | ||
| Priority boarding | ||
| Frequent flyer number Postbooking | ||
| Ancillary post booking BNPL | ||
| Buy Ancillaries at latam.com |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Exchange | ||||
| Voluntary exchange of order (Itinerary) | With ancillaries Without ancillaries It can be done by the agency or the passenger at latam.com | |||
| Involuntary exchange of order (Itinerary) | With ancillaries Without ancillaries It can be done by the agency or the passenger at latam.com | |||
| OD Exchange | ||||
| Ancillary Exchange | ||||
| Partial Exchange | ||||
| BNPL Exchange |
Exchange
| Functionality | API | NDC Portal |
|---|---|---|
| Voluntary exchange of order (Itinerary) | ||
| Involuntary exchange of order (Itinerary) | ||
| OD Exchange | ||
| Ancillary Exchange | ||
| Partial Exchange | ||
| BNPL Exchange |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Void and Refunds | ||||
| Cancel an Order not issued | For Orders with BNPL prior to issue the order | |||
| Auto Refund for issued orders | For Orders with BNPL prior to issue the order |
Void and Refunds
| Functionality | API | NDC Portal |
|---|---|---|
| Cancel an Order not issued | ||
| Auto Refund for issued orders |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Another PostBooking | ||||
| Order Split | Order Split | |||
| Order History | ||||
| Order List w/filters |
Another PostBooking
| Functionality | API | NDC Portal |
|---|---|---|
| Order Split | ||
| Order History | ||
| Order List w/filters |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Notifications | ||||
| Notification by mail | Booking Refund Exchange | |||
| Notification of Airline Initiated Changes on an Order by email | To the emails detailed as such | |||
| Notification Center - Involuntary Exchange | ||||
| Order Change Notif - Involuntary Exchange | WishList | |||
| Order Change Notif - Irregularity | Fake name, Duplication, Fraud No show |
Notifications
| Functionality | API | NDC Portal |
|---|---|---|
| Notification by mail | ||
| Notification of Airline Initiated Changes on an Order by email | ||
| Notification Center - Involuntary Exchange | ||
| Order Change Notif - Involuntary Exchange | ||
| Order Change Notif - Irregularity |
| Group | Functionality | Description | API | NDC Portal |
|---|---|---|---|---|
| Agency Management | ||||
| User activation on first login | ||||
| Agency Self Service User Management | ||||
| Multimarket User | ||||
| 2FA Security | ||||
| IATA Authentication | ||||
| User Management | Change and recovery password |
Agency Management
| Functionality | API | NDC Portal |
|---|---|---|
| User activation on first login | ||
| Agency Self Service User Management | ||
| Multimarket User | ||
| 2FA Security | ||
| IATA Authentication | ||
| User Management |