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Exception Policies - IROPS
0 October 2024

03/10/2024

COMMERCIAL EXCEPTIONS | Travel requirements for Venezuelan citizens

Description: Due to provisions of the Venezuelan immigration authority, the entry into this country has been prohibited for V...

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03/10/2024

PASSENGERS PROTECTION - Suspension of the Guarulhos (GRU) ⇄ Fernando de Noronha (FEN) Route

Due to ongoing works at the Fernando de Noronha Airport (FEN), flights departing Guarulhos Airport (GRU) with destination FEN...

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02/10/2024

COMMERCIAL EXCEPTIONS - Commercial flexibility for passengers traveling to Tel Aviv (TLV)

Description: Due to the situations happening in Tel Aviv (TLV), flexibility will be provided to passengers with LATAM tickets...

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No content available

0 September 2024

27/09/2024

FLEXIBILITY - Hurricane Helene in Orlando (MCO)

LATAM COMMERCIAL EXCEPTIONS Due to: Hurricane Helene in Orlando (MCO) Customers traveling: From/to/through: Orlando (MCO) Ori...

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27/09/2024

FLEXIBILITY - Hurricane Helene in Atlanta (ATL)

LATAM COMMERCIAL EXCEPTIONS Due to: Hurricane Helene in Atlanta (ATL) Customers traveling: From/to/through: Atlanta (ATL) Ori...

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25/09/2024

UPDATE FLEXIBILITY - Alternatives due to Forest fire in Quito (UIO) in Quito (UIO)

LATAM COMMERCIAL EXCEPTIONS Due to: Forest fire in Quito (UIO) en Quito (UIO) Customers traveling: From/to/through: Quito (UI...

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25/09/2024

FLEXIBILITY - Alternatives due to Forest fire in Quito (UIO)

LATAM COMMERCIAL EXCEPTIONS Due to: Forest fire in Quito (UIO) Customers traveling: From/to/through: Quito (UIO) Original fli...

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24/09/2024

AGREEMENTS - Operation with Wamos Air aircraft on SCL-LAX, SCL-BOG, SCL-LIM routes

Description Due to operational needs, the operation of Wamos Air aircraft and crew will be temporarily activated on SCL-LAX, ...

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06/09/2024

FLEXIBILITY EXTENSION - Alternatives due to Trucker Strike in Colombia (CO)

LATAM COMMERCIAL EXCEPTIONS Due to: Truckers Strike in Colombia (CO) Customers traveling: From/to/through: Colombia (CO) Orig...

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02/09/2024

EXTENSION OF FLEXIBILITIES - Adverse weather conditions in Porto Velho (PVH), BR

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Porto Velho (PVH), BR Customers traveling: From/to/through:...

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0 August 2024

29/08/2024

PASSENGER PROTECTION - Temporary Suspension of Operations between Lima (LIM) and Caracas (CCS)

Update: We inform you about the extension of the temporary suspension of the route between Lima (LIM) and Caracas (CCS) until...

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27/08/2024

FLEXIBILITIES - Adjustments in Voepass operations (2Z)

LATAM COMMERCIAL EXCEPTIONS Due to: Cancellations of flights operated by Voepass due to adjustments in its operation. Custome...

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21/08/2024

21/08/24 Passenger Protección - Suspension of Santiago (SCL) ⇄ Valdivia (ZAL) Route

Due to conservation works, we inform you the temporary closure of Valdivia Airport (ZAL) and the suspension of the Santiago (...

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14/08/2024

PASSENGER PROTECTION - Resumption of operations to/from Porto Alegre (POA) and cancellation of operations to Canoas (QNS)

We inform you that the operation to Porto Alegre Airport (POA) has been reactivated. Due to this, the option of resuming the ...

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12/08/2024

FLEXIBILITY - Alternatives due to Runway closure at airport in Florianopolis (FLN)

LATAM COMMERCIAL EXCEPTIONS Due to: Runway closure at Florianopolis (FLN) airport Customers traveling: From/to/through: Flori...

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07/08/2024

PASSENGER PROTECTION - Suspension of the Routes SCL ⇄ POA and LIM ⇄ POA

Due to the cease of international operations at the Porto Alegre (POA) airport, we announce the suspension of the routes Sant...

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07/08/2024

PASSENGER PROTECTION - Suspension of the CNF ⇄ GIG route

Due to commercial requirements, the route Confins (CNF) ⇄ Rio de Janeiro (GIG) will be suspended until further notice startin...

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05/08/2024

PASSENGER PROTECTION - Temporary Suspension of Operations between Lima (LIM) and Caracas (CCS)

This is to inform that the route between Lima (LIM) and Caracas (CCS) will be suspended temporarily until August 31, 2024. In...

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02/08/2024

FLEXIBILITY - Adverse weather conditions in Santiago (SCL), Chile

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Santiago (SCL), Chile Customers traveling: From/to/through:...

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No content available

0 July 2024

30/07/2024

EXTENSION OF FLEXIBILITY - Alternatives due to Demonstrations in the city of Caracas (CCS), Venezuela

LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations in the city of Caracas (CCS), Venezuela Customers traveling: From/to/throu...

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24/07/2024

ROUTES - New operation between GRU (Guarulhos) ⇄ PET (Pelotas)

We are pleased to inform you about the implementation of the new route between GRU ⇄ PET, which will operate from August 3, 2...

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24/07/2024

FLEXIBILITY - Alternatives due to Airport lights restriction in San Andrés (ADZ), Colombia

LATAM COMMERCIAL EXCEPTIONS Due to: Airport lights restriction en San Andrés (ADZ), Colombia Customers traveling: From/to/thr...

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18/07/2024

PASSENGER PROTECTION - Suspension of Routes BSB ⇄ AUX, BSB ⇄ BRA, and BSB ⇄ RAO

Update: Due to operational needs, we inform you that the suspension of the routes Brasília (BSB) ⇄ Araguaína (AUX), Brasília ...

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13/07/2024

FLEXIBILITY - Adverse weather conditions in Balmaceda (BBA)

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Balmaceda (BBA) Customers traveling: From/to/through: Balma...

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03/07/2024

03/07/24 FLEXIBILITY - Hurricane Beryl in Cancún (CUN)

LATAM COMMERCIAL EXCEPTIONS Due to: Hurricane Beryl in Cancún (CUN) Customers traveling: From/to/through: Cancún (CUN) Origin...

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No content available

0 June 2024

22/06/2024

CONTINGENCY EXTENSION - Adverse weather conditions in Balmaceda (BBA)

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Balmaceda (BBA) Customers traveling: From/to/through: Balma...

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13/06/2024

FLEXIBILITY - Adverse weather conditions in Miami (MIA) y Orlando (MCO), USA

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Miami (MIA) y Orlando (MCO), USA Customers traveling: From/...

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13/06/2024

FLEXIBILITY - Alternatives due to Yellow Fever Vaccine Requirement in Punta Cana (PUJ), República Dominicana

LATAM COMMERCIAL EXCEPTIONS Due to: Yellow Fever Vaccine Requirement en Punta Cana (PUJ), República Dominicana Customers trav...

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03/06/2024

FLEXIBILITY UPDATE - Alternatives to runway closure due to lights failure at Lima Airport (LIM), Peru

LATAM COMMERCIAL EXCEPTIONS Due to: Alternatives to runway closure due to lights failure at Lima Airport (LIM), Peru. Custome...

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No content available

0 May 2024

31/05/2024

ROUTES - Suspension of the Bogota (BOG) ⇄ Madrid (MAD) route

Due to operational needs, we inform you about the suspension of the route between Bogotá (BOG) and Madrid (MAD), which will c...

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21/05/2024

PASSENGER PROTECTION - Update temporary suspension of routes from/to Porto Alegre (POA)

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07/05/2024

UPDATE OF FLEXIBILITY - Adverse weather conditions in Caxias do Sul (CXJ), Passo Fundo (PFB) - Brasil

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Caxias do Sul (CXJ), Passo Fundo (PFB) - Brasil Customers t...

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06/05/2024

FLEXIBILITIES- Alternatives to the general strike announced in Argentina (AR)

LATAM COMMERCIAL EXCEPTIONS Due to: General strike announced in Argentina (AR) Customers traveling: From/to/through: Argentin...

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01/05/2024

Flexibilities due to restrictions at San Andres airport (ADZ) - Colombia, due to an incident involving another operator's air...

LATAM COMMERCIAL EXCEPTIONS Due to: Flexibilities due to restrictions at San Andres airport (ADZ) - Colombia, due to an incid...

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No content available

0 April 2024

25/04/2024

PASSENGER PROTECTION - Suspension of Routes BSB ⇄ AUX, BSB ⇄ BRA, and BSB ⇄ RAO

Due to operational needs, we inform you that the routes Brasília (BSB) ⇄ Araguaína (AUX), Brasília (BSB) ⇄ Barreiras (BRA), a...

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23/04/2024

CONTINGENCY - Adverse weather conditions in Trujillo (TRU), Perú

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Trujillo (TRU), Perú Customers traveling: From/to/through: ...

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18/04/2024

PASSENGER PROTECTION - Suspension of CXJ ⇄ GRU routes

PASSENGER PROTECTION - Suspension of CXJ ⇄ GRU routes Due to operational adjustments aimed at making connections within Brazi...

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18/04/2024

CONTINGENCY EXTENSION - Adverse weather conditions in Trujillo (TRU), Perú

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Trujillo (TRU), Perú Customers traveling: From/to/through: ...

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17/04/2024

FLEXIBILITIES - Energy crisis in Ecuador, (EC)

LATAM COMMERCIAL EXCEPTIONS Due to: Energy crisis in Ecuador, (EC) Customers traveling: From/to/through: Ecuador (EC), domest...

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No content available

0 March 2024

No content available

0 February 2024

24/02/2024

FLEXIBILITY - Intercargo Stoppage (Ramp Service) in Argentina (AR)

LATAM COMMERCIAL EXCEPTIONS Due to: Strike of Intercargo (Servicio de Rampa) Argentina (AR) Customers traveling: From/to/thro...

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08/02/2024

FLEXIBILITY - Adverse weather conditions in BGA (Bucaramanga), Colombia

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in BGA (Bucaramanga), Colombia Customers traveling: From/to/th...

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07/02/2024

FLEXIBILITY EXTENSION - Alternatives due to Forest fires in Temuco (ZCO), Chile

LATAM COMMERCIAL EXCEPTIONS Due to: Forest fires en Temuco (ZCO), Chile. Customers traveling: From/to/through: Temuco (ZCO), ...

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07/02/2024

FLEXIBILITY EXTENSION - Alternatives due to Forest fires in Valparaíso region, Chile.

LATAM COMMERCIAL EXCEPTIONS Due to: Forest fires in Valparaíso región, Chile. Customers traveling: From: Santiago (SCL), Chil...

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No content available

0 January 2024

29/01/2024

FLEXIBILITY EXTENSION - Manifestations in Machupicchu, Cuzco (CUZ)

LATAM COMMERCIAL EXCEPTIONS Due to: Manifestations in Machupicchu (PE) en Cuzco (CUZ) Customers traveling: From/to/through: C...

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25/01/2024

FLEXIBILITY - Adverse weather conditions in Colombia (BOG)

LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Colombia (BOG) Customers traveling: From/to/through: Colomb...

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18/01/2024

17/01/24 FLEXIBILITY - Alternatives due to General strike announced in Argentina (AR)

LATAM COMMERCIAL EXCEPTIONS Due to: General strike announced en Argentina (AR) Customers traveling: From/to/through: Argentin...

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09/01/2024

19/01/24 Extension FLEXIBILITY - Alternatives due to Security situation in Ecuador (EC)

LATAM COMMERCIAL EXCEPTIONS Due to: Security situation en Ecuador (EC) Customers traveling: From/to/through: Ecuador (EC) Ori...

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05/01/2024

CONTINGENCY UPDATE - Recent events in Tel Aviv - Israel (State of war)

LATAM COMMERCIAL EXCEPTIONS Due to: Recent events in Tel Aviv - Israel (State of war). Customers traveling: From/to/through: ...

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No content available

0 December 2023

No content available

0 November 2023

19/11/2023

18/11/23 FLEXIBILITY - Alternatives due to Taylor Swift concert cancellation in Rio de Janeiro (GIG-SDU)

LATAM COMMERCIAL EXCEPTIONS Due to: Taylor Swift concert canceled in Rio de Janeiro, Brazil. Customers traveling: From Galeão...

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17/11/2023

CONTINGENCY - Operational reasons in Colombia (BOG)

LATAM COMMERCIAL EXCEPTIONS Due to: Operational reasons at Colombia (BOG) airport Customers traveling: From/to/through: Colom...

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02/11/2023

CONTINGENCY - Manifestations in Bogotá (BOG), Colombia

LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations at Bogotá (BOG), Colombia, that hinder access to the Airport Customers tra...

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No content available

0 October 2023

25/10/2023

EXTENSION CONTINGENCY - Demonstrations in the taxi drivers union in Bogotá (BOG), Colombia

LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations in the of taxi drivers union in Bogotá (BOG), Colombia, scheduled for the ...

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23/10/2023

CONTINGENCY - General strike in Flights Chile due to demonstrations by air traffic controllers

LATAM COMMERCIAL EXCEPTIONS Due to: General strike in Flights Chile due to demonstrations by air traffic controllers, schedul...

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No content available