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Operational Warnings & Contingencies

26/04/2023

PASSENGER PROTECTION - Suspension CLO ⇄ LIM route

Due to operational needs, the operation between CLO LIM will be permanently suspended from 27 May 2023. Except on May 5, 12, 19 and 26 that flights will be available for sales.

Canceled flights

  • LA2389 (CLO LIM)
  • LA2388 (LIM  CLO)

Proposed protection:

Passengers automatically protected on LATAM flights connecting via MDE  BOG.

Reservation management:

 

If the passenger calls before receiving LATAM protection, a travel solution can be provided by keeping the original cabin in the lowest available class.

 

The reissuance will be done as involuntary, keeping the original fare basis and  fare construction.

 

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Passenger Protection.

Enter in Ticket Endorsements on reissue:

 

When reissuing, enter the ticket endorsement: SKDCHG or INVOL with affected flight details

Ancillaries:

Ancillaries will receive the same treatment as tickets.