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Operational Warnings & Contingencies

16/03/2023

PASSENGER PROTECTION - Suspension CLO ⇄ LIM route

Due to operational adjustments, the operation of the CLO ⇄ LIM route will be suspended from April 01, 2023 to April 30, 2023.

Canceled flights

  • LA2389 (CLO LIM)
  • LA2388 (LIM  CLO)

Proposed protection:

Passengers automatically protected on LATAM flights connecting via MDE  BOG.

Reservation management:

 

If the passenger calls before receiving LATAM protection, a travel solution can be provided by keeping the original cabin in the lowest available class.

 

The reissuance will be done as involuntary, keeping the original fare basis and  fare construction.

 

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Passenger Protection.

Enter in Ticket Endorsements on reissue:

 

When reissuing, enter the ticket endorsement: SKDCHG or INVOL with affected flight details

Ancillaries:

Ancillaries will receive the same treatment as tickets.