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We're experiencing higher demand than usual, so response times may be longer. In the meantime, here's how to resolve things faster on your own:
Involuntary changes? Check the policy here and resolve it faster.
Looking for flight status? Check it here
Need your ticket or reservation status? The LATAM Virtual Assistant solves this and many other requests instantly → Click the chat icon
LATAM COMMERCIAL EXCEPTIONS | |
Due to: | Possible transport strike in Italy on Friday, October 25, 2019 |
Passengers: | On LATAM flights not affected by itinerary changes |
Traveling: | From/to: any airport in Italy |
Original flight date: | October 25, 2019 |
Additional conditions: | IMPORTANT: If itinerary changes occur passengers will be eligible for changes or refund according to the LATAM protection policy. |
May choose ONE of the following options FREE of penalty according to: | |
rerouting: | Passengers on flights not affected For LATAM tickets issued in any country:
- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY* (no fare differences apply)
- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity |
Change of origin or destination | No penalty, subject to fare differences and ticket validity. |
In Endorsement box enter: | MXP24OCT19 |
OSI in reservation: | INVOL CHG DUE TO MXP24OCT19 |
Passengers who decline to make a change may request a refund according to: | |
Refund | The refund will be submitted to the conditions of the fare paid. |
(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.
Important: