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    TICKET MODIFICATIONS - Voluntary reissue to a lower cabin
    Published on August 28, 2025

    Description:

    Whenever a voluntary change is made to a lower cabin, the policy is to not charge the fare difference if the new fare has a higher value.

    Scope:

    Voluntary reissue of Premium Cabin fares to Economy Cabin fares

    Date of Implementation:

    Immediate

    Considerations: 

    The policy applies to voluntary changes on 100% LATAM flights, provided the same origin/destination and passenger are maintained.

    No fare differences or service fees will be charged in the following cases:

    - Change from Premium Business cabin to Premium Economy cabin

    - Change from Premium Business cabin to Economy cabin

    - Change from Premium Economy cabin to Economy cabin

    Tickets must be reissued starting 72 hours after their original issuance, and the new flight must depart at least 7 days after the date the change is requested.

    If the fare has a penalty for changes, it must be charged.

    If the reissue includes stopovers, connections or any other change that alters the original origin/destination pair or passenger, all relevant fare differences will be charged.

    Travel agencies must request the reissue through Agency Support. Reissuing directly in their system is not permitted.

    All other processes related to Voluntary Changes remain unaltered.

    Section:

    Sales | Ticket Modifications

     

    Chronologie