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Exception Policies - IROPS

23/02/2023

PASSENGER PROTECTION - Temporary suspension of the operation between Sao Paulo (GRU) and Johannesburg (JNB)


Due to operational adjustments, the operation of the GRU ⇄ JNB route will be suspended from August 3, 2023 to September 1, 2023.

Canceled flights

Sao Paulo (GRU) Johannesburg (JNB)

Proposed protection:

QR 774 *GRUDOH + QR1363 DOH JNB  

       

QR 780 *GRUDOH +  QR1365 DOH JNB 

 

JNB GRU  

        

QR1378 JNB DOH + QR 773  DOH GRU

      

QR1364 JNB DOH + QR 779 DOH GRU

Reservation management:

Protection will only be provided to passengers who are  contacted by LATAM, therefore, cases in which a travel solution has not been provided must be protected subject to availability by keeping the original cabin in the lowest class available.

 

The reissuance will be done as involuntary, keeping the original fare basis and  fare construction.

 

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Passenger Protection.

Enter in Ticket Endorsements on reissue:

SKCH JNB23

Ancillaries:

Subject to involuntary refund