02/07/2020
UPDATE - Exceptions for Group requests due to Coronavirus situation
Description: |
Exceptions for Groups, due to Coronavirus |
Scope: |
Group Reservations |
Implementation Date: |
Immediate |
Considerations: |
The aspects that will be more flexible for group bookings and ticketed groups are the following:
1. Issued tickets that required changes and no show policies: The transversal commercial procedure published at company level, must be taken into account, which can be found updated on the following link. 2. Exceptions for name changes: 100% name changes will be allowed, without penalty or fare difference, keeping the same flight itinerary for group tickets with flight date until November 30th, 2020 (trip completed), regardless of the date of issue (if origin/destination is also changed, the name change is allowed paying fare difference).
3. Bookings with flight date between July 1st and November 30, 2020 (trip completed): The structural time limit will be assigned, and additionally a discount of 15% will be given at the time of issuance to new reservations that are issued 7 days after the reservation is created.
4. Non-issued group booking for departures until November 30th, 2020 (initial flight date)
For more information and / or requests for the respective changes, contact your LATAM Airlines sales executive or Support team. |
Other Considerations |
The transversal commercial procedure published at company level, must be taken into account, which can be found updated on the following link. |