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Exception Policies - IROPS

09/01/2024

19/01/24 Extension FLEXIBILITY - Alternatives due to Security situation in Ecuador (EC)


LATAM COMMERCIAL EXCEPTIONS

Due to:

Security situation en Ecuador (EC)

Customers traveling:

From/to/through: Ecuador (EC)

Original flight date:

Between: January 09 and January 28, 2024

Customers may choose ONE of the following options WITHOUT PENALTY:

Change of date/flight/rerouting:

WITHOUT PENALTY, subject to cabin availability in the same cabin (without fare differences) and ticket validity.

Change of origin/destination

Without penalty, subject to fare differences and ticket validity. Except for changes to a nearby airport (500 km from the original airport) that apply at no cost in the same cabin.

In the Endorsement Box, insert:

ECU09JAN24

OSI in reservation:

INVOL CHG DUE TO: ECU09JAN24

Customers who DO NOT wish to change their tickets may request a refund according to:

Refund:

Without penalty.
Valid for all UNUSED coupons of the ticket and associated ancillaries.

     

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

     

Important:

     

Changes of date/flight/rerouting apply maintaining the same origin/destination

Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon

Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.