Flights canceled:

The following routes are suspended until further notice: 

- BSB ⇄ AUX 

- BSB ⇄ BRA

- BSB ⇄ RAO

Protection offered:

- BSB ⇄ AUX: Involuntary refund or change to a nearby airport: Marabá (MAB) and/or Palmas (PMW). 

   - Maximum distance of 500 km (300 miles) from the protecting airport, within the same country and where LATAM* operates in the same class or the lowest available class of the original cabin.

- BSB ⇄ BRA: Protection through Confins airport with a flight from BSB to CNF operated by LATAM (JJ) and from CNF to BRA operated by Azul (AD), choosing the most economical fare of the original class. The change will be made involuntarily.

- BSB ⇄ RAO: Protection via São Paulo (GRU/CGH) on LA flights. In the absence of the original class, the lowest available fare in the original cabin must be selected. The reissue will be done as involuntary.

Reservations:

- Protection on LATAM flights will be provided based on availability in the original cabin, in the lowest available class. 

- Protection on Azul (AD) flights will also be provided in the same cabin, in the lowest available class. 

- Reissue will be done involuntarily, maintaining the original fare basis and fare construction..

- Passengers who do not accept the proposed protection can still use the same flexibilities defined in Sales | Passenger Protection.

When reissuing, includet the following note under Ticket Endorsements:

- Protection on Azul flights: LA/AD Reprotection

- Protection on LATAM flights: INVOL REROUTE (flight)(date) CNLD

Ancillaries:

- On LA flights: They will receive the same treatment as tickets.

- On AD flights: Process the involuntary return of the EMD.