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Operational Warnings & Contingencies

13/12/2023

ROUTES - Suspension of CLO ⇄ PSO routes

Due to operational needs, we inform you that the Cali (CLO) ⇄ San Juan de Pasto (PSO)  routes will be suspended.

Flights canceled:

As of March 1, 2024, the following flights will be canceled.

 

  • LA 4384
  • LA 4385
 

Protection offered:

Protection on Holding LATAM flights connecting via Bogotá (BOG).

 

Reservations:

Protection must be based on the availability of the original cabin, in the lowest available booking class.

 

Reissuance must be involuntary, maintaining the original fare basis and fare structure.

 

  • Cali (CLO) San Juan de Pasto (PSO): Protection on LATAM flights with a connection in  Bogotá (BOG).

 

Cabins:

 

  • Economy, Premium Economy: Maintain the original cabin in the lowest available booking class.

 

 

Passengers who do not accept the proposed protection can still use the same flexibilities defined in Sales | Passenger Protection.

 

When reissuing, insert the following note under Ticket Endorsements:

INVOL REROUTE (flight)(date) CNLD

 
 

Ancillaries:

Ancillaries will receive the same treatment as tickets.