CONTINGENCY - Demonstrations in domestic Colombia

We're experiencing higher demand than usual, so response times may be longer. In the meantime, here's how to resolve things faster on your own:

Involuntary changes? Check the policy here and resolve it faster.
Looking for flight status? Check it here
Need your ticket or reservation status? The LATAM Virtual Assistant solves this and many other requests instantly → Click the chat icon

Published on May 18, 2021

We inform that due to local protests, flights to/from Colombia from May 18th 7:00 a.m. to May 26th 21 11:59 p.m. are affected by delays and/or cancellations.

Due to the foregoing, it has been defined that passengers with affected and unaffected flights have the same flexibilities for changes and/or refunds established in the publication Travel Solutions for passengers with affected flights. Travel agents will be able to handle reservations following the provisions of this procedure.