LATAM COMMERCIAL EXCEPTIONS

Due to:

Earthquake in Jamaica and Cuba

Passengers traveling:

From/to/through:

Montego Bay (MBJ) and Havana (HAV)

Original flight date:

From January 29, until January 30, 2020

May choose ONE of the following options FREE of penalty according to:

Change of date/flight

rerouting:

Passengers on on canceled or rescheduled flights

a) For LATAM Tickets issued in any country EXCEPT Brazil:

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY *(no fare differences apply)

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on non-canceled or rescheduled flights:  

For LATAM tickets issued in any country:

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY*(no fare differences apply)

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity.

Change of origin or destination 

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

MBJ29JAN20 

OSI in reservation:

INVOL CHG DUE TO MBJ29JAN20 

Passengers who decline to make a change may request a refund according to:

Refund 

Without penalty for all passengers with canceled or rescheduled flights: applies to all UNUSED coupons of the TKT and EMD.

Enter the message MBJ29JAN20 when processing the refund. 

Additional considerations

Details:

Passengers affected by flight disruptions will be eligible for additional options stated in the LATAM protection policy .