Feedback Feedback
Homepage

TRADE PARTNER

EXCLUSIVE PORTAL FOR TRAVEL PARTNERS

    Home Commercial Policy Bassinet Service (BSCT)
    Bassinet Service (BSCT)

    LATAM Bassinet Service (BSCT): rules and instructions for requesting a baby bassinet on LATAM flights, including weight/height limits, seat locations, deadlines, and cabin conditions. 

      The Baby Bassinet service (BSCT) provides and aircraft-approved bassinet or cot for transporting babies (INF) on board and may only be booked for LATAM flights.


      The service is provided for the purchase of the corresponding seat or for cases where the passenger is entitled to this type of seat as an elite benefit or for the fare paid. In other words, the BSCT service is not charged but is tied to the purchase of a seat, where applicable. Once the seat is confirmed, the Travel Agent must request the Baby Bassinet (BSCT). 

       

      Infants must meet the following requirements:

      • Maximum weight: 10 kg. (22.5 lb)
      • Maximum height: 71 cm. (28 inches) 

      The passenger must be informed that the BSCT will only be installed after takeoff and will be stowed for landing.In case of codeshare flights, it is not applicable to request the service.

      • The time to book the service is anywhere between the moment of ticketing and 4 hours prior to flight departure.
      • The service will not be confirmed if the seat is not confirmed. If the seat is already occupied, the BSCT service will not be provided.
      • Once the passenger pays for the Preferred Seat (or is entitled to it due to elite or fare benefit), the Travel Agent must request the service through a SSR BSCT, and must enter an OSI with infant's weight and height. and other one with the date of birth.

       

      SSR BSCT
      OSI PSGR ADV BSCT MAX 10 KGS 71 CMS
      OSI DOF INF 10 JUL 2018
       
       
      • One SSR code must be entered for each flight segment where the service is requested.
      • In case of codeshare flights, it does not apply to request the service.
      • The layout of the codes and the text of the SSR services vary depending on the distribution system.
      • The seats approved for the Baby Bassinet (BSCT) service are the following and the Baby Bassinet (BSCT) is installed in front of the passenger.

       

      Aircraft type Seats Seat assignment criteria
      B777 12AB
      23DEFH
      40DEFH      		  

      B767

      12AC

      		 If 1 passenger, s/he must be seated in 12A
      If 2 passengers, they must be seated in 12AC

      B787-8

      12AB, 12F

      		 If 1 passenger, s/he must be seated in 12A
      If 2 passengers, they must be seated in 12AB

      25DF

      		 If 1 passenger, s/he must be seated in 25D
      If 2 passengers, they must be seated in 25DF
      B787-8 Retrofit 12ABC, 12DF,
      30DF      		  

      B787-9

      12AC, 12F

      		 If 1 passenger, s/he must be seated in 12B
      If 2 passengers, they must be seated in 12AB

      30FH

      		 If 1 passenger, s/he must be seated in 30H
      If 2 passengers, they must be seated in 30FH

      Currently, the baby bassinet request is not available on our NDC portal. To make the request, we ask that you contact our specialists through our preferential support channel: the chat available here on LATAM Trade (in addition to our usual service channels). This way, our team will take care of processing your request on your order.