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LATAM offers the PETC service — Pets in Cabin — allowing small pets to travel with passengers safely and comfortably. Learn about kennel dimensions, permitted routes, booking process, and instructions for service issuance and payment. |
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LATAM allows the transportation of small pets (dogs and cats) inside a container in the aircraft cabin at the passenger's feet, if you meet all the transportation requirements and conditions by paying the associated charge. |
| Minimum Age | The pets must be at least 16 weeks of age, unless there are larger health restrictions in the country of destination. Except dogs en route to/from the USA: 6 months old |
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| Flights | This service applies only to flights 100% operated by LATAM, not being available on itineraries that include flights from other airlines. |
| Routes | Available on all routes except from/to: Galapagos Islands (Ecuador) (Includes flights to/from the Galapagos Islands even if this point is not on the itinerary but they share the same flight number) Australia, New Zealand, South Africa, Papeete, England Aruba Mount Pleasant (MPN) Includes flights to/from Mount Pleasant even if this point is not on the itinerary but they share the same flight number) Fernando de Noronha Curaçao Additionally, the AVIH service is not available on the route: Santiago (SCL) – Guayaquil (GYE) – Santiago (SCL) (nonstop flight). |
| Pet health and behavior | They must be in good health (no obvious signs of illness upon boarding) Pets can not travel sedated. Pregnant pets or those that have given birth in the last 48 hours are not accepted. Pets with aggressive behavior will not board, even if the service is confirmed. |
| Maximum PETC per passenger | Only one pet in the cabin (PETC) is allowed per passenger adult (over 18 years old). |
| Maximum PETC per cabin type | Cabin Economy: 5 Cabin Premium Economy: 1 Cabin Premium Business: Not allowed |
| Maximum pet weight | There is no weight restriction for this service; the only requirement is that the pet can fit inside the kennel, which must comply with the required measurements. |
| Restrictions | This service is not available for minors traveling as Unaccompanied Minors (UMNR) or for passengers using the ESAN, SVAN, BSCT, or PPOC services. |
The service must be requested from the moment of the booking and up to 4 hours prior to flight departure. The Travel Agent must enter the service request in the reservation by means of an SSR PETC, which must include all the information detailed below:
Type of pet (dog or cat)
Total weight (pet + container)
Breed
Animal's age
Container's material and measures
For example: PETC CAT 03KG PERSA 10MONTHS SOFT 36X33X23CMS
| SSR | Type of pet (dog or cat) | Weight (pet + container) | Breed | Age | Material of Container (Hard or soft) | Container Measures of Container (length x width x height in cm) |
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PETC |
CAT/DOG |
03KG |
PERSA |
10MONTHS |
SOFT/HARD |
36X33X23CMS |
| Flexible carrier | Maximum allowed dimensions: |
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Length = 40 cm (15.7 in) x Width = 28 cm (11 in) x Height = 25 cm (9.8 in) |
| Rigid kennel or carrier | Maximum allowed dimensions: |
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Length = 36 cm (14.2 in) x Width = 33 cm (13 in) x Height = 19 cm (9.5 in) |
We recommend that you tell the customer to always check the official sites of health authorities the travel requirements and restrictions that apply in each country of origin, destination and/or connection.
For additional reference, you can consult:a latamairlines.com > Experience > Prepare your trip > Travel with pets.
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Health Certificate: Must be issued by a veterinarian (you must have an original and a copy that will be kept at the airport), dated no more than 10 days prior to the travel date. It should include, at a minimum, the following information about your pet: Name of the pet, age, breed, vaccinations, and a statement of good health.
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Required Health Documents at Origin, Destination or Connections: For example, vaccination certificates, import permits, entry authorizations, blood tests, microchips, etc. The necessary information may vary depending on your destination, and it is the responsibility of each passenger to stay informed. We recommend checking the official websites of each country to understand their requirements. . |
Pet policies may vary according to your final destination and each passenger is responsible for knowing the requirements. We suggest that passengers review the official websites of each country to learn about the specific requirements for pet travel.
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From Santiago to Easter Island: Animal Export Certificate (Zoosanitario de Exportación, CZE) issued by the Agriculture and Livestock Service (SAG) that requires, among other items, that dogs and cats be registered in the National Registry of Pets or Companion Animals. |
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Within Colombia: Vaccination certificate, indicating the professional registration number of the veterinarian.
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Within Brazil: a health certificate issued by a veterinarian must be submitted up to 10 days in advance and proof of valid anti-rabies vaccination.** |
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Colombia: The Colombian Agricultural Institute (Instituto Agropecuario Colombiano, ICA) has established that every time you travel with your pet to or from Colombia, you must register with the ICA to initiate an application in order to obtain the Sanitary Inspection Certificate (Certificado de Inspección Sanitaria, CIS) that will be required to the trip (both departure and arrival in Colombia). To request the certificate and more detailed information, go to Colombian Agricultural Institute (ICA). |
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Brazil: For dogs and cats to enter, an International Veterinary Certificate (IVC) or Passport (recognized by MAPA) issued by the Veterinary Authority of the country of origin must be presented, complying with the health requirements of Brazil. Remember that only official passports from countries that reciprocally accept the Brazilian Pet Passport will be valid. At this time, the European Pet Passport is not valid for entering Brazil. |
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Travel to/from the USA |
The CDC (Centers for Disease Control and Prevention) restricts entry into the United States of dogs coming from countries with a high risk of rabies transmission, such as Bolivia, Brazil, Colombia, the Dominican Republic, Ecuador, Peru, and Venezuela, or that have been in those countries within the last 6 months prior to their entry into the country. For these cases, it is mandatory for the dog to meet the following requirements:
It must be in good health.
It must be at least 6 months old.
It must have the importation form emitted by the CDC website.
It must have a microchip. The number of the microchip must be included in all the required forms and documents.
It must be vaccinated against rabies and have a document providing accreditation of this.
Depending on the country where the dog was vaccinated, entry restrictions exist and additional requirements can be requested:
| Dogs vaccinated in the United States | Dogs vaccinated outside of the United States |
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US Entry Point: These dogs may enter the US at any airport of entry, as long as it is the one declared on the CDC import form. Certification of a U.S.-issued rabies vaccination form or a USDA-endorsed export health certificate.
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US Entry Point: Dogs may only be brought into airports with CDC-registered animal care facilities (ACF) and declared on the form.
Certification of rabies vaccination form and foreign microchip (endorsed by an official government veterinarian). Valid rabies serology titer report from a CDC-approved laboratory. (In English or with certified translation) Book at a CDC-registered animal care facility. |
It must be in good health.
It must be at least 6 months old.
It must have the importation form emitted by the CDC website.
It must have a microchip. The number of the microchip must be included in all the required forms and documents.
Keep in mind: if your itinerary has a connection in a country with a high risk of rabies, such as Brazil, Colombia, Ecuador and Peru, the dog must comply with the origin requirements for those countries, even if it has not left the boarding area of the airport.
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The pet must be placed under the seat in front of its owner They cannot be placed in the front rows or emergency rows on any aircraft. The customer can select his seat through the "Sale selection of seats", it must be informed that it is mandatory to respect the seats assigned for this: Aircraft | Economy cabin seats B767: H Seats |
Charges for transporting PETC will be applied according to the route. The Travel Agent must advise the passenger that once the service is confirmed, it must be paid directly at a LATAM Ticket Office or through the Contact Center. If there are no Ticket Offices in the city, the charge will take place at the airport.
Service valuesAvailable at: latamairlines.com > Experience > Prepare your trip >Traveling with Pets >Cabin > Ticket Fee
Additionally, in Brazil, Travel Agents can finalize the collection of the service through EMD-A, as long as the service has been previously confirmed.
Considerations for issuing the EMD in Brazil:
| Type of Service | Reason for issuance code (RFIC) |
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| PETC | 0BT |
| Changes | Refund | |
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| Voluntary | Only BEFORE departure flight. EMDs issued from April 15, 2025, are governed by the regulations of the flight coupon to which they are associated. | Only BEFORE departure the flight. EMDs issued from April 15, 2025, are governed by the regulations of the flight coupon to which they are associated. |
| Involuntary | Permitted | |
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At the moment, this function is not available on our NDC portal. If you need to request the pet in cabin service, we ask that you contact our specialists through our preferential support channel: the chat available here on LATAM Trade (in addition to our usual service channels). This way, our team will take care of processing your request on your order. All other general considerations, associated fees and definition of this special service remain unchanged. |
