Discover all the resources available for your agency
Benefits
Get instant access to LATAM’s fares and products. Personalize every journey with a variety of add-on services, ensuring a tailored travel experience for your customers.
Unlock new dynamic fare options, including intermediate prices not available through traditional indirect channels, for more competitive and flexible offers.
Direct NDC connections (API and Portal), as well as certified aggregators, let you bypass the GDS distribution cost recovery fee, optimizing your profitability.
Manage reissues, changes, and refunds independently and directly through the NDC by LATAM portal, streamlining your post-sales process.
Download sales reports and handle all your post-sales services on your own, for greater efficiency and control.
Offer your customers unique ancillary services—such as priority boarding and extra baggage—available only through NDC by LATAM.
Enjoy price guarantees for the entire duration of the booking, exclusively via NDC, providing peace of mind for you and your clients.
Reduce the risk of booking errors and minimize the chance of ADM (Agency Debit Memos), ensuring smoother operations.
Expand your offering with exclusive ancillaries, including priority boarding, to deliver an enhanced travel experience.
Connection
Find the Ideal Connection for Your Agency
Access NDC content for free through our online portal—no development required. Simply log in and start benefiting from LATAM’s NDC offerings.
Integrate LATAM’s NDC content directly into your own booking system using our Application Programming Interface (API).
Use a third-party technology provider approved and recommended by LATAM to ensure a reliable and compliant NDC experience.
Access LATAM's NDC content through certified GDS providers that support NDC capabilities.
Functionalities
Discover everything you can do with NDC by LATAM via NDC Portal and API — including bookings, changes, agency management, notifications, and more.
Find detailed information about the certified aggregators we work with and access a comparison table to evaluate their features and differences.
Not a client yet?
Check notices and news related to NDC by LATAM
NDC
Dear Travel Partners,, We are pleased to announce the launch of a new and long-awaited feature that will enhance the efficien...
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Resources & Documentation
Here you’ll find manuals, video tutorials, webinar recordings, and other useful resources we’ve prepared to help you get the most out of our platform.
Ticket as a Form of Payment
NDC by LATAM - Vídeo Tutorial - Ticket as a Form of Payment - English
Ticket as a Form of Payment
NDC by LATAM - Manual PDF - Ticket as a Form of Payment - English
How to split issued orders in the NDC Portal
See how to split issued orders (PNRs) into separate bookings using the NDC Portal.
How to access the sales report in the NDC Portal
Learn where to find and download your sales report within the NDC Portal.
How to check the Notification Center in the NDC Portal
Check alerts about changes, cancellations, and updates via the Notification Center.
How to make a voluntary reissue with origin/destination change in the NDC Portal
Guide to reissue a ticket with origin or destination changes in the NDC Portal.
Support
Check the most common questions about using NDC and find clear, up-to-date answers in our FAQ section.
Our Global Sales Support team can help navigate through NDC by LATAM.
Our tech specialists can help with the development of API connections.
