Feedback Feedback

LATAM TRADE - Exclusive Portal for Travel Partners

Services LATAM

Flugstatus
Check-in
Umbuchung
Cancellation Check-in
Gruppen
Häufig Gestellte Fragen

Services LATAM

Flugstatus
Check-in
Umbuchung
Cancellation Check-in
Gruppen
Häufig Gestellte Fragen

Operational Warnings & Contingencies

07/02/2024 FLEXIBILITY EXTENSION - Alternatives due to Forest fires in Valparaíso region, Chile. LATAM COMMERCIAL EXCEPTIONS Due to: Forest fires in Valparaíso región, Chile. Customers traveling: From: Santiago (SCL), Chil... Lesen sie mehr

05/02/2024 PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and London (LHR) Due to operational restrictions, we inform you that the suspension of the route between Lima (LIM) and London (LHR) is extend... Lesen sie mehr

02/02/2024 02/02/24 FLEXIBILITY - Alternatives due to CORPAC Air Controller Restriction in Lima (LIM), Perú. LATAM COMMERCIAL EXCEPTIONS Due to: CORPAC Air Controller Restriction en Lima (LIM), Perú. Customers traveling: From/to/throu... Lesen sie mehr

29/01/2024 FLEXIBILITY EXTENSION - Manifestations in Machupicchu, Cuzco (CUZ) LATAM COMMERCIAL EXCEPTIONS Due to: Manifestations in Machupicchu (PE) en Cuzco (CUZ) Customers traveling: From/to/through: C... Lesen sie mehr

25/01/2024 FLEXIBILITY - Adverse weather conditions in Colombia (BOG) LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in Colombia (BOG) Customers traveling: From/to/through: Colomb... Lesen sie mehr

18/01/2024 17/01/24 FLEXIBILITY - Alternatives due to General strike announced in Argentina (AR) LATAM COMMERCIAL EXCEPTIONS Due to: General strike announced en Argentina (AR) Customers traveling: From/to/through: Argentin... Lesen sie mehr

09/01/2024 19/01/24 Extension FLEXIBILITY - Alternatives due to Security situation in Ecuador (EC) LATAM COMMERCIAL EXCEPTIONS Due to: Security situation en Ecuador (EC) Customers traveling: From/to/through: Ecuador (EC) Ori... Lesen sie mehr

05/01/2024 CONTINGENCY UPDATE - Recent events in Tel Aviv - Israel (State of war) LATAM COMMERCIAL EXCEPTIONS Due to: Recent events in Tel Aviv - Israel (State of war). Customers traveling: From/to/through: ... Lesen sie mehr

19/11/2023 18/11/23 FLEXIBILITY - Alternatives due to Taylor Swift concert cancellation in Rio de Janeiro (GIG-SDU) LATAM COMMERCIAL EXCEPTIONS Due to: Taylor Swift concert canceled in Rio de Janeiro, Brazil. Customers traveling: From Galeão... Lesen sie mehr

10/11/2023 CONTINGENCY - Cancellation of the Taylor Swift concert in Buenos Aires (BUE), Argentina 11/11/23 EXTENSION CONTINGENCY - Cancellation of the Taylor Swift concert in Buenos Aires (BUE), Argentina LATAM COMMERCIAL E... Lesen sie mehr

02/11/2023 CONTINGENCY - Manifestations in Bogotá (BOG), Colombia LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations at Bogotá (BOG), Colombia, that hinder access to the Airport Customers tra... Lesen sie mehr

26/10/2023 ROUTES - New operation between LIM (Lima) ⇄ HAV (Havana) We are pleased to inform you about the new route between LIM ⇄ HAV, which will operate starting from October 29, 2023, as fol... Lesen sie mehr

25/10/2023 EXTENSION CONTINGENCY - Demonstrations in the taxi drivers union in Bogotá (BOG), Colombia LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations in the of taxi drivers union in Bogotá (BOG), Colombia, scheduled for the ... Lesen sie mehr

23/10/2023 CONTINGENCY - General strike in Flights Chile due to demonstrations by air traffic controllers LATAM COMMERCIAL EXCEPTIONS Due to: General strike in Flights Chile due to demonstrations by air traffic controllers, schedul... Lesen sie mehr

19/10/2023 PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and Jaén (JAE) Due to the temporary airport closure until November 12, 2023, it was decided to suspend our operation until November 30, 2023... Lesen sie mehr

05/10/2023 ROUTES - Suspension of BOG ⇄ GYE routes Due to operational needs, we inform you that the BOG (Bogotá) ⇄ Guayaquil (GYE) routes will be suspended. Lesen sie mehr

04/10/2023 06/10/23 CONTINGENCY - General strike in Doméstico Chile. LATAM COMMERCIAL EXCEPTIONS Due to: General strike in Doméstico Chile., scheduled for the 06 October 2023 Customers traveling... Lesen sie mehr

03/10/2023 CONTINGENCY - Strike at the airport in Sao Paulo (GRU) LATAM COMMERCIAL EXCEPTIONS Due to: Strike of Proveedor de Ground Handling at the airport Sao Paulo (GRU) Customers traveling... Lesen sie mehr

29/09/2023 CONTINGENCY - Adverse weather conditions in JFK (Nueva York), Estados Unidos LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in JFK (Nueva York), Estados Unidos Customers traveling: From/... Lesen sie mehr

14/09/2023 CONTINGENCY - Manifestations in Punta Arenas (PUQ) LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations at Punta Arenas (PUQ), that hinder access to the Airport Customers traveli... Lesen sie mehr

09/09/2023 CONTINGENCY - Collapse in Cusco (CUZ), Perú LATAM COMMERCIAL EXCEPTIONS Due to: Collapse in Cusco (CUZ), Perú Customers traveling: From/to/through: Cusco (CUZ), Perú Ori... Lesen sie mehr

31/08/2023 ROUTES - Suspension of the LIM ⇄ IGU and CUC⇄ MDE routes Due to operational needs, we inform you that the Lima (LIM) ⇄ Foz do Iguaçu (IGU) and Cúcuta (CUC) ⇄ Medellín (MDE) routes ha... Lesen sie mehr

28/08/2023 CONTINGENCY - Adverse weather conditions in MCO (Orlando Florida), Estados Unidos LATAM COMMERCIAL EXCEPTIONS Due to: Adverse weather conditions in MCO (Orlando Florida), Estados Unidos Customers traveling: ... Lesen sie mehr

Policy

15/02/2024 SALES - Name correction on LATAM tickets with Delta flights Description: A new process has been defined for name corrections on itineraries that include Delta and LATAM flights without ... Lesen sie mehr

18/01/2024 SPECIAL SERVICES - Free seat request for Special Passengers Description: We inform that seats must be assigned free of charge to Special Passengers, and such requests should be made exc... Lesen sie mehr

12/01/2024 SPECIAL SERVICES - Restrictions to ESAN and SVAN services Description: Effective immediately, the same passenger can no longer use the SVAN –service animal– and the ESAN –emotional su... Lesen sie mehr

28/12/2023 MINORS - Assignment of adjacent seats to minors Description: In compliance with current regulations in Brazil (CNJ Resolution 295) and Chile (Law 21,398), every passenger un... Lesen sie mehr

14/12/2023 SALES - Reservations canceled due to Invalid Name Description The system, upon detecting a possible false name entered into a reservation without issuance, will cancel the iti... Lesen sie mehr

30/11/2023 ANIMALS - Restriction on transport of live animals on new route to Aruba (AUA) Description: The carriage of live animals (AVIH, PETC, ESAN and SVAN) is prohibited on the new Aruba route (AUA), which will ... Lesen sie mehr

30/11/2023 CODESHARE - New Agreement between LATAM and Turkish Airlines As of December 4, 2023, the sale of the interline and codeshare agreement between LATAM and Turkish Airlines will be availabl... Lesen sie mehr

23/11/2023 SALES - Name correction in the same PNR for reservations with LATAM flights Description: We inform that there is an active feature in our GDSs that allows the correction of a name or surname to be perf... Lesen sie mehr

26/10/2023 RESERVATIONS & TICKETING - Exemption from airport fees and taxes in Uruguay Description: A new process is established to exempt airport fees and taxes for passengers in Uruguay Scope: Customers in Urug... Lesen sie mehr

25/10/2023 RESERVATIONS - Waiting List option now available in GDS for reservations in Premium Economy and Premium Business cabins Description: Agencies can now create Waiting Lists (WL) for certain spaces in the Premium Economy and Premium Business cabins... Lesen sie mehr

05/10/2023 FARES - New Branded Fares Description Starting from October 10, 2023, new Brands are being introduced, starting with domestic markets of Chile, Ecuador... Lesen sie mehr

14/09/2023 UNACCOMPANIED MINOR - Request for Unaccompanied Minor Service on Already Issued Tickets Description: Due to the Unaccompanied Minor (UMNR) service being subject to availability, it is not possible to guarantee the... Lesen sie mehr

14/09/2023 PASSENGER PROTECTION - Definition of ticket validity in involuntary changes Description: To improve information regarding involuntary changes, the definition to apply the ticket validity in involuntary... Lesen sie mehr

13/09/2023 RESERVATION - Insertion of the CPF for Brazilians traveling on domestic flights in Brazil Scope: Mandatory insertion of the CPF for Brazilians on domestic flights Date of Implementation: Immediate Considerations: Th... Lesen sie mehr

News Global Sales Support

21/02/2024 NDC by LATAM: Maintain control over your orders during changes and save time! Lesen sie mehr

16/02/2024 Important Recommendation: Please avoid using the same PNR after performing any VOID Lesen sie mehr

08/02/2024 Refund Requests After Flight Departure Lesen sie mehr

08/02/2024 Now you can request NDC reissue quotes through our support chat Lesen sie mehr

08/01/2024 Starting April 10th, eVisas are mandatory for USA, Australia, and Canada passport holders visiting Brazil We would like to bring to your attention an important update regarding visa requirements for citizens of Australia, Canada, a... Lesen sie mehr

20/12/2023 Issuance through LA stock (045) in Portugal & South Africa Starting from January 2nd, 2024, the issuance through the 045 stock on the POS ZA & PT will no longer be available. Lesen sie mehr

07/12/2023 Guidelines for Distribution Cost Recovery Surcharge Refunds Reminder: Distribution Cost Recovery Surcharge (YR) non-refundable, except for involuntary changes or where cancellation laws... Lesen sie mehr

27/11/2023 Notification of Flight Cancellations on December 3rd System incident displaying flights on December 3rd as incorrectly canceled. Despite notifications sent and information on LAT... Lesen sie mehr

17/11/2023 GDS Reservations: Cleaning of Queues LATAM Airlines reinforces guidelines for clearing unticketed reservations. Lesen sie mehr

09/10/2023 NDC by LATAM and Sabre: Soon a new way to connect! Lesen sie mehr