Resource & Tutorial Library

We're experiencing higher demand than usual, so response times may be longer. In the meantime, here's how to resolve things faster on your own:

Involuntary changes? Check the policy here and resolve it faster.
Looking for flight status? Check it here
Need your ticket or reservation status? The LATAM Virtual Assistant solves this and many other requests instantly → Click the chat icon

	Here you’ll find manuals, tutorial videos, webinar recordings, and other useful materials created especially to support your work. Use the filters below to choose the type of content (video, PDF, webinar, etc.), and refine by topic (NDC, Groups Web, Refunds Web, Procedures, among others).

💡 Tip: use both filters together. First select the type of content in the top row (such as a tutorial video or PDF manual, for example) and then choose the topic in the second row (Web Devoluciones, Groups, etc.) to quickly find exactly what you’re looking for.