Irregularity fee for uncancelled reservation segments

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Irregularity fee for uncancelled r...

News Global Sales Support

05/08/2024

Irregularity fee for uncancelled reservation segments

First and foremost, thank you for the valuable comments and feedback you've shared. Your input has been crucial in addressing the issue of "Non-Cancelled Reserved Segments” Irregularity. To give you enough time to adjust your systems, especially with the delay in sending the trial period reports, we've decided to extend this period by one month. This means the start of the charge originally scheduled for September will now be postponed. New dates: Last month of the trial period: In September, we will notify you of any irregularities related to flight dates in August. Start of charge: In October, we will charge for irregularities related to flight dates in September. Please make sure to visit our FAQ section for answers to common questions. If you have any other concerns, feel free to reach out directly to our specialist team at RI@RPROTECTIONLATAM.ZENDESK.COM