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We're currently experiencing higher than usual contact volumes, so response times may be longer than usual. We appreciate your support in prioritizing urgent cases and bookings with upcoming departures.
We are pleased to inform you that a new enhancement is now available on the LATAM Groups Web platform, making the group booking process even more efficient.
You can now include INFANT passengers directly when requesting a group quotation through the LATAM Groups Web platform.
When submitting a group request through the LATAM Groups Web platform, you will now be able to indicate that the negotiation includes an associated INFANT passenger.
Based on this information, the system will automatically calculate the applicable INFANT amount according to the negotiated group fare, providing greater efficiency, transparency, and predictability throughout the negotiation process.
At the time of issuance, simply create the ticketing mask using the following information available on the LATAM Groups Web platform.
We remain committed to continuously enhancing our solutions to make LATAM Groups management increasingly simple, efficient, and user-friendly.
Sincerely,
LATAM Airlines Groups Team
History
22/12/2025
Chat support: small updates to improve your experience09/12/2025
Turning your feedback into action: updates and improvements05/12/2025
New fee for international connections in Lima (LIM)01/12/2025
New virtual assistant: your instant support in the chat01/12/2025
Transition from PIA to BSP Link for irregularity management27/01/2025
Now you can correct names on LATAM Trade Portal for tickets issued through any channel!23/01/2025
Split PNR: new NDC by LATAM feature to enhance your experience!08/01/2025
Free seat selection with FULL and PLUS fares: issue the EMD-A correctly to avoid seat cancellations (Amadeus and Travelport)...30/03/2020
ROUTES - Operational changes in Osorno, Chile12/03/2020
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc12/03/2020
ROUTE - Operational changes in Punta del Este (PDP)06/03/2020
FARES - Flexible changes for international tickets purchased until March 22, 202004/03/2020
ROUTE - Changes in the operation between Madrid (MAD) and Frankfurt (FRA)28/11/2019
ROUTES - New service between Coca and Quito28/11/2019
ROUTES - New service between Santa Rosa and Quito28/11/2019
Special services - Change in Temporary Embargo AVIH by Weather Conditions in JFK07/11/2019
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc30/10/2019
ROUTES - New operation between Congonhas (CGH) - Fortaleza (FOR)24/10/2019
FFP LATAM PASS - 50% discount for seats purchased by Gold Plus members24/10/2019
ACTUALIZATION - New Electronic Visa Requirement for Passengers Traveling to and Transiting New Zealand14/10/2019
ROUTE - Changes in the operation between Congonhas (CGH) y Galeão (GIG), Brazil