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LATAM TRADE

Special Needs | Additional Seat (EXST / CBBG)

    Passengers have the possibility to pay for an adjoining seat, which is used for the following cases:

     

    Product

    Description

    Application (Cabin)

    Extra Seat (EXST)

    Is a paid service with automatic confirmation, which consists of the assignment of 1 extra seat for comfort, obesity or medical needs.

    Economy, Premium Business or Premium Economy*

    Cabin Baggage (CBBG)

    For passengers who need to transport special baggage (fragile or large baggage, which due to its dimensions or weight cannot be considered part of the hand baggage allowance) in cabin paying for an extra seat. This applies to: musical instruments, diplomatic bags, works of art, scientific instruments and similar items of a delicate nature.

    Economy, Premium Business or Premium Economy

     

     

     

     

    (*) Passengers that due to their size must out of necessity occupy the immediately adjacent seat, can only travel in Economy in order to use this service. The configuration of some of the premium cabins  (Premium Business and Premium Economy) have no retractable armrests between seats limiting the use of an adjacent seat.

    • Valid only in itineraries with flights 100% operated by LATAM.
    • There is a maximum limit allowed of 1 additional seat per passenger.
    • Passengers who require this service must have a confirmed seat. On routes where the seats are subject to collection, the passenger must pay for both seats.
    • It must be requested at the time of booking. Passengers who require the service after issuing the ticket must reissue and pay the applicable fare differences.
    • Passengers with these services will be allowed to keep the applicable baggage allowance for each of their tickets (passenger ticket and CBBG/EXST ticket). Eg: if a passenger travels with a PLUS fare on a domestic route with a 1PC allowance, he/she will be entitled to 2 pieces: the one defined on his ticket and the one on the ticket where the service is reflected. This eliminates the manipulation of baggage allowance when ticketing. 
    • It only accrue Miles/Points the ticket purchased for the passenger, the EXST/CBBG does not accumulate.

    If at the time of boarding the passenger requires an EXST because it does not fit in the seat, EXST will be charged at the fare available at the time of travel. Except in Argentina for trips on domestic routes where EXST will not be sold or booked, the passenger must arrive 3 hours before the flight to receive a free EXST. Does not apply for connections with international or interline routes.

     

    2.1 Additional considerations about CBBG

    It must not contain dangerous goods.

    Referential dimensions:

    • 41 cm long + 41cm wide + 90cm high
    • Maximum weight allowed: 45kgs (101 lbs.)
    • The item must not obstruct the vision of the "safety belt", "no smoking" or "exit" signs in the aircraft cabin.

    The item must be fully covered within a suitcase or carrying case with handle. The seat belt will pass through the handle to prevent displacement during the flight.

    CBBG that do not comply with the conditions reported will NOT be boarded in the cabin. The luggage will be sent to the aircraft hold (provided that it complies with the standards of weight and piece allowed to travel in the aircraft hold). The fare regulation of the CBBG ticket will apply.

    The Travel Agent must issue 2 tickets, leaving one of them in the passenger's name and the additional one identified as surname/EXST or CBBG as applicable:

     

    Service

    Example Name

    SSR Request

    Considerations

    Extra Seat (EXST)

    SOTO/JUAN and  SOTO/EXST

    Enter a SSR EXST code, indicating the reason of the request,  associated to the corresponding flight segments and passenger/s.

    -   The immediate reservation of seats is MANDATORY.

    -   The CBBG/EXST ticket number must be included in a CKIN SSR

    -   Enter names and SSR EXST or CBBG before closing the PNR (all in one input).

    Cabbin Bagagge (CBBG)

    SOTO/JUAN and SOTO/CBBG.

    Enter a SSR CBBG code along with a free text with information about the type of baggage (for musical instruments specify the type)

     

    Verify with your distribution system support how to reserve, respecting that the product must be reflected in a single ticket.

    • The charges for EXST/CBBG correspond to an additional adult fare for the EXST/CBBG, subject to the availability of the existing fare at the time of the request.
    • Airport taxes will only be charged associated to the ticket of the passenger, these are not charged to the EXST/CBBG service. Sales tax must be included in countries where applicable.
    • If the EXST / CBBG is requested in only one segment of the journey, the OW fare applies for the pair of points.
    • The seat must be assigned at the time of booking and this must be continuous to the passenger. For passengers traveling with CBBG, the assigned seat will be a window next to the owner.
    • It is not allowed to assign the seat in exits or emergency rows.
    • The change of seat in the cabin of the airplane is not allowed

    The measures of the width of the seats vary depending on the flight material, according to the following:

     

    Type of aircraft

    Cabin

    Seat width from:

    Exception:

    A319

    Premium Economy

    50,2 centimeters / 19,8 inches

    N/A

    Economy

    44,4 centimeters / 17,5 inches

    In rows 23 and 24, the width of the seat is 41,4 centimeters/16,3 inches

    A320

    Premium Economy

    44,9 centimeters / 17,7 inches

    N/A

    Economy

    44,4 centimeters / 17,5 inches

    In rows 26, 27, 28 and 29,  the width of the seat is 43,4 centimeters/17,1 inches

    A321

    Economy

    44,4 centimeters / 17,5 inches

    En las filas 10, 11, 24, 25, 37 y 38, el ancho del asiento es de 41,9  centimeters/ 16,5 inches

    A350

    Economy

    45,7 centimeters /   18 inches

    The seats that are in the side rows (rows facing the window) in rows 49 and 50;  the seat width is 44.9 centimeters/17,7 inches

    B767

    Economy

    45,2 centimeters / 17,8 inches

    The seats in row 12 center measure 43.4 centimeters /17.1 inches

    B777

    Economy

    43.1 centimeters /      17 inches

    The width of the 20 J, K and L seats (found in the right side row) is 41.6 centimeters / 16.4 inches

    B787-8

    Economy

    43,9 centimeters / 17,3 inches

    Seats in row 35 that are in the side rows (rows facing the window) measure; 41.4 centimeters /16.3 inches

    B787-9

    Economy

    43,9 centimeters / 17,3 inches

    N/A

     

     

    • Changes apply according to the fare regulations and current reissue policy.
    • Refunds apply according to the fare regulation and refunds policy.


    If the refund or change is allowed with a penalty, the penalty will be charged only for the passenger and not for the CBBG.