Policy
History
- 0 October 2024
09/10/2024
SPECIAL PASSENGERS - New requirements for pregnant passengers and acceptance of ESAN on flights to and from Argentina04/10/2024
SALES - Incorporation of Brand Basic for regional flights leaving Brazil03/10/2024
BAGGAGE - Changes in the weight allowed in carry-on baggage and attribute name in Brazil (Portuguese)
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- 0 September 2024
- 0 August 2024
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- 0 July 2024
30/07/2024
ANIMALS - New entry requirements for animals en Routes to the United States18/07/2024
REFUND - Right of withdrawal in Ecuador for domestics and international tickets11/07/2024
SPECIAL PASSENGERS - Acceptance of New Portable Oxygen Concentrator POC11/07/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons in Argentina
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- 0 June 2024
27/06/2024
Change in rules on the Distribution Cost Recovery Surcharge (TRCD)27/06/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons13/06/2024
INTERLINE AGREEMENTS AND CODESHARE - Restrictions for reservations with Voepass flights (2Z)06/06/2024
BAGGAGE - New requirements for transporting retained firearms in Chile06/06/2024
SPECIAL SERVICES - Change of the seat marking process at no cost
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- 0 May 2024
30/05/2024
TICKET MODIFICATIONS - Request for changes or refunds for medical reasons in Chile directly in LATAM30/05/2024
SPECIAL PASSENGERS - The Maximum Assistance Service (MAAS) is no longer available outside of Brazil23/05/2024
SERVICE ANIMALS - Changes to the Emotional Support Animal Acceptance Policy (ESAN)
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- 0 April 2024
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- 0 March 2024
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- 0 February 2024
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- 0 January 2024
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- 0 December 2023
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- 0 November 2023
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- 0 October 2023
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