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Services LATAM

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Check-in
Ticket Change Inquiry
Group Check-In
Others

News & Contingencies

24/09/2020 CODESHARE - Update of the Codeshare agreement with Azul Description: New routes LATAM Marketing (LA) operated by Azul (AD) were incorporated. The detail of all the available routes ... More

24/09/2020 SPECIAL PASSENGERS - Acceptance boarding assistance dogs (SVAN) to London (LHR) Applicable to: All sales channels. Description From October 8, 2020, passengers will be able to travel to London (LHR), Engla... More

23/09/2020 SPECIAL PASSENGERS - Medical Specialty in cases of Pregnant Passengers Description: Update to Medical Certificate requirements as follows: The medical certificate authorizing travel must be issued... More

11/09/2020 REMEMBER - Ticket validity extension due to covid-19 Description: This is to remind you that all changes requested by a customer must be processed within the ticket validity peri... More

11/09/2020 SERVICES - Protocols for resuming operation in Colombia Due to a new sanitary resolution in Colombia, health and safety measures are updated. The changes are detailed in red. Descri... More

10/09/2020 New checked baggage of 15 kg on domestic route Chile and Ecuador Description We inform you that from September 10, 2020, the sale of the new ancillary of checked baggage of 15 kg will begin ... More

10/09/2020 New list of diseases that require the processing of Medical Certification Description The list of medical conditions subject to medical certification processing has been modified. Scope Processing of... More

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