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NDC by LATAM Support
Sales and Ticketing
Changes and After-Sales
Ancillaries and Comfort Services
Special Passengers and Services
Irregular Operations and Protection
Due to scheduled runway repair work at Punta del Este (PDP) airport, LATAM operation to/from PDP will be suspended between March 13 and June 15, 2020.
Customers with sale tickets are being notified via LATAM’s centralized channels: email, SMS, LATAM App.
Flights Affected: | All scheduled LA8130/LA8131 flights between GRU and PDP between March 13 and June 15, 2020. |
Protection proposed: | Customers will be re-accommodated on alternative LATAM flights bound for Montevideo (MVD), Uruguay.
LATAM will not provide land transportation between PDP and MVD. |
Reservation handling: | Protecting LATAM flights to/from MVD are being automatically and centrally added to all direct and indirect sale reservations. Tickets will be reissued as involuntary without penalty and/or fare differences.
If protection does not appear in their reservation, customers may be protected as indicated.
Customers with booked ancillaries may transfer these services to the new flights, subject to availability. |
When reissuing, in Ticket Endorsements box insert the note: | INVOL LA8130/8131 CLND |
Customers with LATAM Travel land programs: | Change or refund subject to operator’s policy. |
Important Note: | If a customer is not satisfied with the alternative itinerary proposed, s/he may request a change or refund as per the terms defined in the protection polricy of the LATAM Trade. |
History
15/07/2026
COMMERCIAL EXCEPTIONS – Changes to departure/arrival times to Chile due to time zone adjustments09/07/2026
ROUTES - New operation between Sao Paulo (GRU) ⇄ Punta Cana (PUJ)08/07/2026
ROUTES - New operation between Sao Paulo (GRU) ⇄ Cape Town (CPT)03/07/2026
ROUTES - New operation between Bogotá (BOG) and Barcelona (BLA), Venezuela02/07/2026
South Africa: Customs Online Traveller Declaration01/07/2026
LATAM Virtual Assistant: Is that flight really confirmed?01/07/2026
LATAM Groups: INFANT Inclusion in Group Negotiations22/12/2025
Chat support: small updates to improve your experience09/12/2025
Turning your feedback into action: updates and improvements05/12/2025
New fee for international connections in Lima (LIM)01/12/2025
New virtual assistant: your instant support in the chat01/12/2025
Transition from PIA to BSP Link for irregularity management30/03/2020
ROUTES - Operational changes in Osorno, Chile12/03/2020
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc12/03/2020
ROUTE - Operational changes in Punta del Este (PDP)06/03/2020
FARES - Flexible changes for international tickets purchased until March 22, 202004/03/2020
ROUTE - Changes in the operation between Madrid (MAD) and Frankfurt (FRA)28/11/2019
ROUTES - New service between Coca and Quito28/11/2019
ROUTES - New service between Santa Rosa and Quito28/11/2019
Special services - Change in Temporary Embargo AVIH by Weather Conditions in JFK07/11/2019
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc30/10/2019
ROUTES - New operation between Congonhas (CGH) - Fortaleza (FOR)24/10/2019
FFP LATAM PASS - 50% discount for seats purchased by Gold Plus members24/10/2019
ACTUALIZATION - New Electronic Visa Requirement for Passengers Traveling to and Transiting New Zealand14/10/2019
ROUTE - Changes in the operation between Congonhas (CGH) y Galeão (GIG), Brazil