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NDC by LATAM Support
Sales and Ticketing
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Ancillaries and Comfort Services
Special Passengers and Services
Irregular Operations and Protection
| LATAM COMMERCIAL EXCEPTIONS | ||
|---|---|---|
| Due to: | Seismic event in Caracas (CCS), Venezuela | |
| Customers traveling: | From/to/through: Caracas | |
| Original flight date: | Between: June 25, 2026 and July 15, 2026 | |
| Customers may choose ONE of the following options WITHOUT PENALTY: | ||
| Change of date/flight/rerouting: | WITHOUT PENALTY, subject to cabin availability in the original cabin (without fare differences) up to 1 year from the original flight date. | |
| Change of origin/destination | No penalty fee applies, subject to fare differences and ticket validity. Airport changes to Cúcuta (CUC) and Riohacha (RCH), Colombia, are permitted without a penalty fee and without any fare difference. | |
| In the Endorsement Box, insert: | CCS24JUL26 | |
| OSI in reservation: | INVOL CHG DUE TO: CCS24JUL26 | |
| Customers who DO NOT wish to change their tickets may request a refund according to: | ||
| Refund: | Without penalty. Valid for all UNUSED coupons of the ticket and associated ancillaries, up to 1 year from the original flight date. | |
| Additional considerations: | ||
| Details: | Customers with cancelled or rescheduled flights may apply for the options established in the LATAM’s protection policy. | |
| Please be reminded that passengers affected by cancellations or rescheduling are subject to an involuntary change policy. | ||
| Important: | ||
| * Changes of date/flight/rerouting apply maintaining the same origin/destination. Example : GRU - SCL change by GRU - LIM - SCL | ||
| ** Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon. Example : GRU - SCL modifica por GRU - LIM | ||
| Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket. | ||
| Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class. | ||