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Exception Policies - IROPS

23/02/2023

PASSENGER PROTECTION - Temporary suspension of the operation between Santiago (SCL) and Melbourne (MEL)


Due to operational adjustments, the operation of the SCL ⇄MEL route will be suspended from July 17, 2023 to August 31, 2023.

Canceled flights

Santiago (SCL) Melbourne (MEL)

Proposed protection:

LA801 SCLAKL + LA4829 AKLMEL operated by QF

LA801 SCLSYD + LA4876 SYDMEL operated by QF

LA4834 MELAKL operated by QF + LA800 AKLSCL

LA4846 MELSYD operated by QF + LA800 SYDSCL

Reservation management:

Reservations will be centrally managed, providing protection on LATAM flights to Auckland (AKL) or Sydney (SYD) connecting to Melbourne (MEL) with flights operated by Qantas (QF).

 

The reissuance will be done as involuntary, keeping the original fare basis and  fare construction.

 

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Passenger Protection.

Enter in Ticket Endorsements on reissue:

SKCH MEL23

Ancillaries:

Subject to involuntary refund