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    Home Policy Changes Ending of the Trenitalia agreement...
    Ending of the Trenitalia agreement (LA*/9B)
    Published on May 14, 2026

    Description:

    We inform you that as of July 1, 2026, the sales agreement for Trenitalia (LA*/9B) together with a LATAM ticket will end. 

    Scope:

    Passengers with the Trenitalia (LA/9B) service in their travel itinerary 

    Implementation date:

    Immediate

    Considerations:  

    We remind you that since March 2026, sales of the Trenitalia service have been suspended; however, for passengers who issued their tickets before March 2026 and have the train service confirmed in their itinerary, the process is as follows: 

    Passengers with train service for travel from July 1, 2026

    Passengers who have the Italy train segment confirmed in their itinerary for travel on or after July 1, 2026 will have the train segment canceled and will be re-accommodated with a flight segment to travel with ITA Airways (AZ).

    The change will be made with no penalty, in the lowest available booking class in ITA’s (AZ) Economy cabin. The ticket will be reissued as involuntary, maintaining the original fare basis and fare construction.

    When reissuing, include in the Endorsements field: INVOL CHG DUE TO CNL TRENITALIA.

    Passengers who do not accept the proposed protection: the involuntary change policy applies.

    Passengers with train service until for travel until June 30, 2026

     

    Passengers with confirmed train service for travel until June 30, 2026 will be able to use it on the scheduled date. If these passengers request voluntary changes to their ticket, they must be informed that the train service cannot be included when modifying the ticket, and the change is subject to any applicable fare difference in accordance with the applicable fare regulations..

    If there is a flight option to the train’s destination city, a voluntary change may be offered to travel with an airline with which LATAM has an agreement, subject to applicable fare differences. If the new ticket results in a residual balance, the agency must contact its Global Sales Support agent. 

    Section:

    Ancillaries and Comfort Services > Train Service

     

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