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LATAM TRADE

News & Contingencies

24/04/2019

ROUTES - Changes in the operation between São Paulo (GRU) and Rome (FCO)

Due to commercial definitions, the route between São Paulo (GRU), Brazil and Rome (FCO), Italy, will cease operations as of October 1st, 2019. These flights are now closed for sales. It is important to highlight that LATAM keeps available alternatives operated by LATAM in connection with Iberia (IB) and Lufthansa (LH). 

Passengers are being notified centrally through LATAM: mail, SMS, App LATAM.

 

Canceled flights:

LA8110 GRU-FCO

LA8111 FCO-GRU

Proposed protection:

Passengers will be protected on flights via Madrid (MAD) in connection with Iberia (IB) flights or Frankfurt (FRA) in connection with Lufthansa (LH) flights.

 

Protection must be done in the same class or in the lower class available if the original is not available.

Reservation management:

LATAM protector flights are being incorporated automatically and centralized every reservation.

 

If the protection is not reflected in the reservation, it can be protected according to the indicated.

 

The ancillaries associated to the reservation must be processed as involuntary refund.

Enter in Endorsements of the ticket when re-issuing:

SKED CHG DUE TO GRU FCO CNLD

Important

If the proposed itinerary alternative does not satisfy the passenger, the latter may accept a change or refund according to the standards defined in the protection policy of LATAM Trade.