News
&
Contingencies
History
- 0 May 2019
25/05/2019
CONTINGENCY - Suspension of operation and sales at the airport of Jaguaruna (JJG)24/05/2019
ROUTE - Changes in the operation between Santiago (SCL) and Neuquén (NQN)24/05/2019
WAMOS AIR - Animal in hold transportation is suspended on flights operated by Wamos Air24/05/2019
Reminder Entering contact information in the reservation18/05/2019
CONTINGENCY - Transport Strikes in Argentina16/05/2019
CODESHARE - New codeshare service between LATAM and China Eastern Airlines16/05/2019
FARES - Changes in Plus Brand for domestic market in Argentina10/05/2019
AIRPORT - Temporary closure of Guayaquil airport in Ecuador09/05/2019
Update - Yellow fever vaccine for passengers traveling between Brazil and Paraguay03/05/2019
ROUTES - Wamos Air operation between SCL and BOG route is extended03/05/2019
BAGGAGE - Excess carry-on baggage fee now charged at the boarding gate on international flights03/05/2019
FARES - Changes with associated penalty now permitted on certain Colombia domestic routes
- No content available
- 0 April 2019
30/04/2019
ROUTES - New operation between Brasilia (BSB), Brazil and Lima (LIM), Peru30/04/2019
ROUTES - São Paulo (GRU) - Lisboa (LIS) route will migrate to carrier LA30/04/2019
CONTINGENCY - Possible Strike in Argentina29/04/2019
ROUTES - New operation between Brasilia (BSB), Brazil and Santiago (SCL), Chile26/04/2019
ROUTE - Postponement of the operation between Lima (LIM) and Montego Bay (MBJ)26/04/2019
ROUTES - Changes to the operation between Santiago (SCL) and Rosario (ROS)25/04/2019
SPECIAL PASSENGERS - Considerations for passengers requiring travel companion25/04/2019
CONTINGENCY - National Strike in Colombia24/04/2019
ROUTES - Changes in the operation between São Paulo (GRU) and Rome (FCO)24/04/2019
Change of baggage policy for infants on LATAM flights23/04/2019
CONTINGENCY - Possible general strike in Argentina17/04/2019
CONTINGENCY - Fuel Transporters Strike in Lisboa16/04/2019
CONTINGENCY - Operations and Sales Suspension in Bauru (JTC) and Jaguaruna (JJG) airports, Brazil11/04/2019
Time limit for Travel Agency seat reservations had changed05/04/2019
ROUTE - Route closure between Guarulhos (GRU) and Rosario (ROS)04/04/2019
REFUND - Channels to request refunds03/04/2019
Assistance Device - Orthopedic Positioning Device (OPD)03/04/2019
Route closure between Buenos Aires (EZE) and Brasilia (BSB)02/04/2019
DESTINATION OF THE MONTH - Brazil01/04/2019
BAGGAGE - The change in the infant baggage policy is postponed until further notice
- No content available
- 0 March 2019
28/03/2019
REFUND - Refund due to DNB27/03/2019
BAGGAGE - Changes to the baggage policy for infants21/03/2019
MINORS - Change when accepting departure of minors21/03/2019
BAGGAGE - Changes to checked baggage allowance on routes between South America and Mexico-Caribbean21/03/2019
SPECIAL SERVICES - Change of price and currency for PETC and AVIH21/03/2019
REFUNDS - New LATAM refund policy20/03/2019
ROUTES - Wamos Air operation between SCL and BOG route is extended14/03/2019
ROUTE - Route closure between Guarulhos (GRU) and Munich (MUC)14/03/2019
Runway maintenance at Pereira airport (PEI), Colombia13/03/2019
CODESHARE - New bilateral codeshare agreement between LATAM Airlines and Air Tahiti Nui(TN)13/03/2019
ANCILLARIES - Differentiated baggage prices are enabled for the rest of domestic markets13/03/2019
SPECIAL SERVICES - ESAN acceptance on CODESHARE flights and OLA routes to/from USA/Mexico07/03/2019
Ancillaries - Change of confirmed flight to an earlier/later flight now available on LATAM international routes07/03/2019
BAGAGGE - Excess carry-on baggage charge at the boarding gate for domestic flights in CO and EC07/03/2019
ROUTES - Changes in the operation between Bogota (BOG) and Cancun (CUN)04/03/2019
DESTINATION OF THE MONTH - Peru
- No content available
- 0 February 2019
28/02/2019
PASSENGER PROTECTION - Changes to the operation between Salta (SLA) and Lima (LIM)28/02/2019
ROUTES - Wamos Air operation between SCL and BOG route is extended28/02/2019
ANCILLARIES - New price for Advancement/Postponement Flight Confirmed in Brazil domestic flight at ATO26/02/2019
ROUTES - New direct route between Cuzco (CUZ) and La Paz (LPB)22/02/2019
CONTINGENCY - Earthquake in Ecuador21/02/2019
SERVICE FEE - Changes to tickets service fee21/02/2019
PASSENGER PROTECTION - Entry of OSI element due to passenger protection20/02/2019
CONTINGENCY - Adverse Weather Conditions (Snow) in New York20/02/2019
CONTINGENCY - State of Emergency in Puerto Maldonado, Peru (PEM)12/02/2019
CONTINGENCY - Main streets blockade by agrarian strike in Cuzco (CUZ)12/02/2019
CONTINGENCY - Streets closed in Medellin due to Tour Colombia 201911/02/2019
SPECIAL SERVICES - Requirements for boarding of pets on international flights departing from Chile11/02/2019
CONTINGENCY - Adverse weather conditions in Arica (ARI), Calama (CJC) and Iquique (IQQ), Chile10/02/2019
CONTINGENCY - Adverse weather conditions in Arequipa (AQP), Peru09/02/2019
CONTINGENCY - Adverse weather conditions in Arica (ARI), Calama (CJC) and Iquique (IQQ), Chile08/02/2019
CONTINGENCY - Adverse weather conditions in Calama (CJC), Chile08/02/2019
ROUTES - Changes in the operation of some domestic routes Brazil07/02/2019
ANCILLARIES - The sale of regular seats on international routes will be activated07/02/2019
New Airport CHECK-IN Time07/02/2019
BAGGAGE - New baggage allowance for economy cabin on flights to/from Mexico07/02/2019
BAGGAGE - Sale of bags now available on flights to/from Bolivia at latam.com06/02/2019
CONTINGENCY - Adverse weather conditions in Calama (CJC), Chile04/02/2019
CONTINGENCY - Adverse weather conditions in Calama (CJC), Chile01/02/2019
CONTINGENCY - Adverse weather conditions in Antofagasta (ANF) and Calama (CJC), Chile
- No content available
- 0 January 2019
31/01/2019
Checked bag prices by route and fare31/01/2019
Refund due to airport tax reduction in Chile31/01/2019
MINORS - Change in boarding process for minors traveling with adults in different cabins31/01/2019
CONTINGENCY - Adverse weather conditions in Arequipa (AQP), Perú24/01/2019
Disregionalisation of Aeroparque Jorge Newbery airport in Argentina24/01/2019
Time limit for Travel Agency seat reservations24/01/2019
CODESHARE - Change in Interjet (4O) fare class structure22/01/2019
ROTAS - Changes in the operation between Belo Horizonte (CNF) and Recife (REC)20/01/2019
CONTINGENCY - Earthquake Occurred in the North Center Zone in Chile17/01/2019
TICKET MODIFICATIONS - Reissue using a different IATA than the original issue17/01/2019
ANCILLARIES - Issuing EMD-A for cost-free seats17/01/2019
ROUTES - New direct route between São Paulo (GRU) and Santa Cruz de la Sierra (VVI)17/01/2019
CONTINGENCY - Inoperative radar in Montevideo and Punta del Este11/01/2019
ROUTES - Wamos Air operation between Santiago and Bogota10/01/2019
SPECIAL PASSENGERS - Submitting Physician’s Statement/MEDIF via latam.com10/01/2019
ROUTES - Suspension route between Brasília (BSB) and Ilhéus (IOS)10/01/2019
ANCILLARIES - Change in Same Day Flight Change price on domestic routes, except for Brazil and Peru10/01/2019
ROUTES - Seasonal service during the high travel season10/01/2019
ROUTES - New direct route between (LIM) and Ilo (ILQ), Peru03/01/2019
Baggage - New baggage franchise for routes between South America and the United Kingdom03/01/2019
SPECIAL SERVICES - The muzzle usage requirement for SVAN / ESAN is eliminated
- No content available
- 0 December 2018
28/12/2018
ROUTES - New direct route between Sao Paulo (GRU) and Palmas (PMW), Brazil28/12/2018
TICKETING - IGV Tax Charge on Routes to/from Iquitos (IQT), Peru27/12/2018
UMNR - Issuance of EMD-A UMNR on ticket stock 957 and 692 through Travel Agencies20/12/2018
ROUTES - Suspension of routes between Rio de Janeiro (GIG) - Orlando (MCO) and Rio de Janeiro (GIG) - Miami (MIA)20/12/2018
CODESHARE - New routes added to codeshare agreement between LATAM and Vueling (VY)20/12/2018
ROUTES - New Boeing 777 service between Santiago and Lima20/12/2018
ROUTES - Closure of the routes from Brasilia (BSB) and Sao Paulo (CGH) to Palmas (PMW)20/12/2018
Closure of Belo Horizonte runway International Airport in Brazil20/12/2018
PASSENGER PROTECTION - The self-protection window is expanded through latam.com for tickets issued in Brazil15/12/2018
CONTINGENCY - Adverse weather conditions in Sao Paulo13/12/2018
BAGGAGE - Excess carry-on baggage charge at the boarding gate11/12/2018
CONTINGENCY - Possible strike of the Association of Airline Pilots (APLA) in Argentina07/12/2018
SALES - Notes on the New Service to/from Tel Aviv (TLV), Israel06/12/2018
ROUTES - Closure of the Brasilia (BSB) - Punta Cana (PUJ) route06/12/2018
ROUTES - New direct route between (LIM), Peru e Montego Bay (MBJ), Jamaica06/12/2018
FARES - Fares on International Routes Allow Changes in all Brands06/12/2018
IET - New Interlinear IET Agreement Between LATAM Airlines Group and Eurowings (EW)03/12/2018
Online Single Entry Form (FUI) for travel to Easter Island
- No content available
- 0 November 2018
29/11/2018
ANCILLARIES - Price change for Advancement/Postponement in domestic route Peru29/11/2018
ROUTES - New direct route between São Paulo (GRU) and Munich (MUC)29/11/2018
TICKETING - Alignment of booking class combination for itineraries on Regional - North America / Caribbean28/11/2018
CONTINGENCY - General Strike in Bogota, Colombia28/11/2018
PASSENGER PROTECTION - Nearby Airport Protection activated in Bauru (JTC), Brazil27/11/2018
Gold Plus, the new LATAM Fidelidade category for partners with residence in Brazil20/11/2018
SOUTH AMERICAN AIRPASS – The most affordable and convenient way to travel.15/11/2018
ANCILLARIES - New checked-baggage price policy in domestic markets15/11/2018
ROUTES - New direct route between Calama (CJC), Chile and Lima (LIM), Peru13/11/2018
CONTINGENCY - Fire in California (USA)08/11/2018
SALES - New rule for crew fares (CREW) sold in the United States01/11/2018
MINORS - Entering SSR TEEN element in minor reservations
- No content available
- 0 October 2018
30/10/2018
ROUTES - New direct route between Santiago (SCL), Chile and Quito (UIO), Ecuador23/10/2018
NSM19/10/2018
Ancillaries - Advantage purchase time for "Checked Baggage sale" within Brazil11/10/2018
REMINDER - Commercial exceptions due to the G-20 summit in Argentina09/10/2018
NEW BUSINESS MODEL - Branded Fares now Available for Sale on International Routes05/10/2018
Medical Certification - The list of medical conditions is updated05/10/2018
UPDATE - Service Fee increase for the Chilean market04/10/2018
AGREEMENTS - New Interline Electronic Agreement between LATAM Airlines Group and XIamenAir (MF)02/10/2018
ROUTES - Incorporation of Boeing 777 on the Santiago-São Paulo route
- No content available
- 0 September 2018
- 0 August 2018
31/08/2018
Emotional assistance dogs (ESAN) and Pets in the cabin available only for routes 100% LATAM28/08/2018
Follow the chef Charlie Carrington in his exploration through South America with LATAM Airlines23/08/2018
SPECIAL SERVICES - Collection of AVIH through Contact Center, Airport Sales and Sales Office23/08/2018
ANCILLARIES - Change of baggage allowance for LATAM Pass award tickets on domestic flights17/08/2018
CODESHARE - Closure of the codeshare between LATAM and South African on the GRU JNB route17/08/2018
ANCILLARY - Suspension of the Selection of Seats (Seat Selection) and implementation of the Advance and Postponement in Domes...16/08/2018
TICKETING - Ticket Stock in Argentina16/08/2018
NEW SALES MODEL - Branded Fares is implemented for Argentina domestic market16/08/2018
FARES - Changes with associated penalty now permitted on certain Colombia domestic routes09/08/2018
PASSENGER PROTECTION - Considerations about the passenger protection policy for passengers holding LATAM Airlines tickets09/08/2018
The Flight Certificate request is activated through latam.com08/08/2018
Baggage - Payment of excess baggage at the gate in Peru08/08/2018
ANCILLARY: Seat Selection and Advancement Postponement in domestic flights in Brazil06/08/2018
ROUTES - New direct route between Santiago (SCL) and Porto Alegre (POA)04/08/2018
ROUTES - Wamos Air temporary operation between Guayaquil and Lima02/08/2018
Mandatory entry of the ticket number to South America for South American Airpass issued in Mexico01/08/2018
CONTINGENCY - Commercial Exceptions due to the collision of two trains in Machu Picchu, Perú
- No content available
- 0 July 2018
26/07/2018
Entering member number in reservation26/07/2018
New Regulations for Passengers Traveling to Rapa Nui20/07/2018
ROUTES - Boeing 777 joins to LATAM for SCL IPC18/07/2018
LATAM Airlines EOFY Special - Economy and Business17/07/2018
ROUTES - New direct route between Salta (SLA) and Iguazú (IGR)12/07/2018
GROUPS - Update to time limits and group prepayments in Uruguay, Europe, the Middle East and South Africa12/07/2018
BAGGAGE - Change in excess baggage values on domestic flights operated by LATAM Airlines Brazil12/07/2018
FARES - Changes in Plus Brand for domestic markets of Colombia, Ecuador and Peru11/07/2018
Restriction for the transport of hunting trophies11/07/2018
Group Check-In10/07/2018
GROUPS - Update to Group Procedures05/07/2018
CODESHARE - New unilateral codeshare agreement between VUELING and LATAM Airlines05/07/2018
ADJACENT SEAT - The EXST and CBBG service will be extended05/07/2018
BAGGAGE – Changes to LATAM’s baggage policy05/07/2018
LATAM SOUTH AMERICAN AIRPASS CONTEST04/07/2018
LATAM AIRLINES SAYS HOLA TO FAR NORTH QUEENSLAND04/07/2018
FAMIL TRIP - Auckland June 2018
- No content available
- 0 June 2018
29/06/2018
ROUTES - Wamos Air operation is extended in GYE JFK and MAD routes29/06/2018
REFUNDS - Points to consider about Refunds28/06/2018
PASSENGER PROTECTION - Protection of tickets through latam.com in operational window26/06/2018
BAGGAGE - TSA restrictions on the transport of powders23/06/2018
CONTINGENCY - General strike in Argentina22/06/2018
CONTINGENCY - Possible general strike in Argentina21/06/2018
COMMERCIAL EXCEPTIONS - Changes in the flow of attention for the refund of tickets for Medical Reasons and Death21/06/2018
Destination of the month - Chile - June 201821/06/2018
ROUTES - Operation Wamos Air in B74714/06/2018
TICKET MODIFICATIONS - Changes in 045 tickets issued by travel agencies in Brazil08/06/2018
BAGGAGE - Use on board of articles for the comfort of minors07/06/2018
SALES - Extension of Waivers of Sports Baggage (Ski) in domestic routes Argentina06/06/2018
ROUTES - New service between Sao Paulo (GRU) - Lisboa (LIS)01/06/2018
Pilot - Lima (LIM) - Piura (PIU) and Lima (LIM) - Tacna (TCQ) routes added to the LIGHT and PLUS Brand pilot01/06/2018
SPECIAL SERVICES - WCHS and WCHC service suspended for passengers traveling in Business Class on B747
- No content available
- 0 May 2018
31/05/2018
DOCUMENTATION - Acceptance of the National Identity Document (DNI) and Electronic Electoral Title31/05/2018
IET - New Agreement between Grupo Latam and Hainan Airlines (HU)31/05/2018
CONTINGENCY - Commercial Exceptions due to transportation strike in Arequipa (AQP), Peru30/05/2018
CONTINGENCY - Update VI Commercial Exceptions due to Truckers' Strike in Brazil30/05/2018
CONTINGENCY - Commercial Exceptions due to transportation strike in Juliaca (JUL), Peru30/05/2018
Commercial Exceptions due to Civil Service Examination Suspension in Campinas BR
- No content available
23/10/2018
New Sales Model
We would like to inform you that effective 20th October 2018 LATAM Airlines will launch a new business model globally across the airline.
The new sales model will essentially only impact domestic and regional itineraries in South America and will not impact long-haul tickets sold in Australia to South America.
Below you will find a reference chart showing the changes to the Fare Families reflecting the new changes.
Structure
In this new structure, the classes will go from being staggered by fare families to overlapping various bundles. Besides, it will vary by route in terms of the classes that each bundle will include. An example of a structure follows:
Attributes
The bundles and atributes depend on the route. When quoting/buying, it is important to review the fare that each route includes:
Download the full manual :
For further information contact us at :
SalesSupport.Oceania@latam.com
Australia Trade: 1800 221 572
Australia Consumer: 1800 126 038
New Zealand Trade: 0800 LATAM1
New Zealand Consumer: 0800 700 647
WWW.LATAMTRADE.COM
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