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LATAM TRADE

News & Contingencies

30/04/2019

ROUTES - São Paulo (GRU) - Lisboa (LIS) route will migrate to carrier LA

This is to inform that flights operating as of May 1st, 2019 between São Paulo - (GRU), Brazil and Lisboa (LIS), Portugal, currently published by carrier JJ will migrate to carrier LA. 

Flights will continue being operated by LATAM Airlines Brazil, schedule/frequency of flights and original fare conditions are maintained, therefore, it does not apply the protection of passengers policy.

JJ Flights:

JJ8178 - JJ8170 GRU - LIS

JJ8179 - JJ8171 LIS - GRU

New LA Flights:

LA8146 - LA8132 GRU - LIS

LA8133 - LA8147 LIS - GRU

Reservation management:

·       - Tickets are being centrally revalidated with new flights using LA code.

 

·      - Ancillaries are being re-associated in a centralized manner by LATAM, keeping the original seat or one of similar characteristics.In case of not being able to assign the original seat, involuntary refund of the seat can be requested.

 

·    - Modified reservations will have the following note: SSR OTHS FLT NBR CHG JJ TO LA. PLS UPDATE TKT IF REQUIRED.

Reservation managements with confirmed Special Services:

Special services are being resumed and confirmed in new LA flights.

 

In the case of passengers contacting us proactively because one of their special services was not transferred, special service must be requested again.

Considerations:

“My Trips” and “Check-In” of latam.com have a message indicating the change in the flight carrier and number.