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LATAM TRADE - Exclusive Portal for Travel Partners

Operational Warnings & Contingencies

18/11/2023

18/11/23 FLEXIBILITY - Alternatives due to Taylor Swift concert cancellation in Rio de Janeiro (GIG-SDU)

LATAM COMMERCIAL EXCEPTIONS

Due to:

Taylor Swift concert canceled in Rio de Janeiro, Brazil.

Customers traveling:

From Galeão International Airport (GIG) and Santos Dumont (SDU).

Original flight date:

November 19 and 20.

Customers may choose ONE of the following options WITHOUT PENALTY:

Change of date/flight/rerouting:

Without penalty, only if the original cabin is available, without fare differences, and until November 26, 2023.

Change of origin/destination

Without penalty, subject to fare differences and ticket validity. Except for changes to a nearby airport (500 km from the original airport) that apply at no cost in the same cabin.

In the Endorsement Box, insert:

GIGSDU18NOV23

OSI in reservation:

INVOL CHG DUE TO INVOL CHG DUE TO GIGSDU18NOV23

Customers who DO NOT wish to change their tickets may request a refund according to:

Refund:

Subject to the fare rule conditions.

Additional considerations:

Details:

Customers with cancelled or rescheduled flights may apply for the options established in the LATAM’s protection policy.

     

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

     

Important:

     

Changes of date/flight/rerouting apply maintaining the same origin/destination

Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon

Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.