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Operational Warnings & Contingencies

02/02/2024

PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and Jaén (JAE)

Due to the temporary closure of the Jaen airport, it has been decided to extend the suspension date of our operation.

Flights canceled:

  • LA 2221
  • LA 2222
  • LA 2223
  • LA 2224

Flights between September 28, 2023, and November 30, 2023.

 

Update: Flights between 01JAN24 - 26OCT24

 

Additionally, all offers on this route are suspended pending the opening of the JAE airport.

 

Protection offered:

Change to a nearby airport on LATAM flights.

 

Reservations:

In case of calls due to this suspension, the agent may offer the following travel solution:

 

  • Change to a nearby airport without penalty or fare difference (subject to the same cabin).
  • Maximum distance of 500 km (300 miles) from the protection airport, within the same country, and where LATAM operates in the same class or in the lowest available cabin of the original fare.
  • The protection should be done based on the availability of the original cabin in the lowest available class.
  • The reissue will be conducted involuntarily, retaining the original Fare basis and fare structure.

For affected flights, we can offer the same flexibilities published in Passenger Protection.

 

When reissuing, insert the following note under Ticket Endorsements:

SKDCHG with the details of the affected flight.

 
 

Ancillaries:

Ancillaries will receive the same treatment as that offered to tickets.