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LATAM TRADE

News & Contingencies

27/01/2020

CONTINGENCY - Adverse weather conditions in Arequipa (AQP), Peru

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Adverse weather conditions in Arequipa (AQP), Peru

Passengers traveling:

From/to/through:

Arequipa (AQP), Peru

Original flight date:

From January 24, until January 28, 2020

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

Passengers on on canceled or rescheduled flights

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY *(no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on non-canceled or rescheduled flights:  

For LATAM tickets issued in any country:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY*(no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity.

Change of origin or destination 

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

AQP27JAN20

OSI in reservation:

INVOL CHG DUE TO AQP27JAN20

Passengers who decline to make a change may request a refund according to:

Refund 

Without penalty for all passengers (with canceled or rescheduled flights): applies to all UNUSED coupons of the TKT and EMD.

Enter the message AQP27JAN20 when processing the refund. 

Additional considerations

Details:

Passengers affected by flight disruptions will be eligible for additional options stated in the LATAM protection policy .

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

 Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.

 

Passengers should be advised to check the status of their flight at latam.com before going to the airport.