Learn how to use NDC by LATAM by watching the videos below:
How to manage users in the NDC Portal
The purpose of this video is to help you manage users on the NDC Portal. In it you will learn how to view the list of created users, create new users, change permissions and delete users
Where to find your flight reservation (PNR) within the NDC Portal?
The purpose of this video is to help you learn different ways to search for an order/reservation and view the details.
How to perform a cancellation/VOID within the NDC Portal
The purpose of this video is to help you cancel tickets (VOID) within the NDC Portal.
How to download orders within the NDC Portal
The purpose of this video is to help you download an order within the NDC Portal.
How to Issue Ancillaries within the NDC Portal
The purpose of this video is to show you how to issue post-sale ancillaries within the NDC Portal.
How to Perform an Involuntary Reissuance within the NDC Portal
The purpose of this video is to provide you with a step-by-step guide on how to handle a reissuance within the NDC Portal.
How to Issue a Ticket within the NDC Portal
The purpose of this video is to help you with the issuance process within the NDC Portal.
How to Process a Refund within the NDC Portal
The purpose of this video is to help you process a refund for an order within the NDC Portal.
How to Search for Reservations and Issuance within the NDC Portal
The purpose of this video is to help you learn different ways to search for an order/reservation and view the details.
How to Review Orders Issued on the NDC Portal
The purpose of this video is to help you learn how to review ticket status, the travel itinerary and tariff conditions.
How to Perform a Voluntary Reissuance within the NDC Portal
The purpose of this video is to provide you with a step-by-step guide on how to perform a voluntary reissuance of orders within the NDC Portal.
How to make a voluntary reissue with origin/destination change in the NDC Portal
This video will guide you through the process of making a voluntary reissue with an origin or destination change in the NDC Portal.
How to check the Notification Center in the NDC Portal
This video will help you check order management notifications, including changes, cancellations, and irregularities.
How to access the sales report in the NDC Portal
This video will help you access the sales report in the NDC Portal.
How to split issued orders in the NDC Portal
This video will help you split (divide the PNR) for issued orders in the NDC Portal.