Feedback Feedback

LATAM TRADE

News & Contingencies

21/11/2022

COMMERCIAL EXCEPTIONS - Collision in the takeoff of the flight LA2213 at the LIMA airport, Peru

One or more changes are allowed

Description:

In order to mitigate operational changes resulting from the collision with a vehicle on the runway of LATAM flight LA2213 at Jorge Chávez International Airport in Lima, the following flexibilities are defined for passengers traveling to/from or stopover at Lima Airport between November 18 and November 23, 2022:

 

Passengers with flights affected by flight cancellations/rescheduling:



  • May apply for the standard options (change or refund) established in the LATAM’s protection policy (one or more changes are allowed).

 

Passengers with NO affected flights:



  1. One or more date/flight change or rerouting: no penalty or fare difference to fly up to 15 days from the original flight date.
  2. Full Refund

Scope:

Passengers with affected and unaffected flights traveling between Nov 18th, 2022  and Nov 23rd, 2022 to/from/stopover at LIMA Airport.

Implementation Date:

Immediate

Considerations

 

Passengers with affected flights

 

Apply the options established in the Passenger Protection Policy available on LATAM Trade (more than one change is allowed)

 

Passengers WITHOUT affected flights:



  1. One or more date/flight change or rerouting maintaining origin and destination on LATAM flights: no penalty or fare difference for fly up to 15 days from the original flight date .



·       Involuntary reissue subject to availability of the same cabin maintaining original fare construction.

·       Enter in Endorsements/Restrictions box: PRO18NOV22



2.              Full Refund: applies without penalty for all coupons without use and associated ancillaries between the affected dates described in the scope (NOV 18 - NOV 23). In case of requesting after the departure of the flight, please contact the local LATAM Airlines support team to request the respective waiver.

Section:

News