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LATAM TRADE

Special Passengers | Medical Devices

    LATAM provides the possibility to travel on all LATAM flights and routes with the following medical devices provided by the passenger

    • Portable Oxygen Concentrators (POC)
    • Other medical devices of respiratory support (CPAP, EPAP, VPAP, APAP, etc). 
    • Dialysis machines (the use on board is not allowed).

     

    The use on board of POC and other respiratory devices has no associated charge

    POCs are electronic devices that provide concentrated oxygen (90%) extracted from air for people who need it, either due to chronic insufficiency from respiratory disease or heart disease. Passengers that require a POC must be in stable condition at their respective homes.

     

    General Considerations

    • Requires processing of Medical Certification.
    • Only a specific list of all brands and models certified by the FAA are allowed on board. See list of  POC authorized by FAA
    • If the POC is similar in size to a personal item, e.g. a purse, small backpack, small bag, laptop computer, etc., it may be carried by the passenger at all times or placed under the seat in front of them. 
    • If the POC is similar in size to a carry-on bag, it must be placed in the overhead compartment for taxi, take off and landing. 
    • If the POC remains underneath the seat in front for taxi, take off and landing, it may be turned on. If the POC needs to be stowed in the overhead compartment, the POC must be turned off and its use discontinued during this period.
    • The passenger must travel with enough batteries for full autonomy equivalent to 150% of the programmed duration of the travel itinerary (including stops and connections). This point must take into consideration:
      • The total amount of battery power including those installed in the POCThe additional batteries must come packaged in unitary form without making contact between them and complying with the regulations of dangerous goods available in latam.com.
      • Additional batteries must be packed within a single pack that does not allow contact between the batteries and that follows the rules for dangerous goods available in latam.com.
      • There is no age limit for transporting this device.

    Seating Considerations 

    Premium Economy and Economy Cabin:

    • They should preferably be preferably located on a window or middle seat in the central seat column.
    • Cannot be assigned seats in emergency rows or first rows (the POC cannot be placed under the seat in front in these rows)

    Premium Business Cabin:

    • They can be located in any cabin seat. 

    Request

    • Process Medical Certification at the time of making the reservation or least 48 hours prior to flight departure.
    • To request the service of portable oxygen concentrators (POC), enter the SSR PPOC code and in free text enter the brand and model: Example: LIFESTYLE BY AIRSEP CORPORATION
    • An OSI must be entered in the reservation informing the oxygen saturation rate on the ground: OSI: XX OXYGEN SATURATION RATE ON THE GROUND
    • In addition, OSI must be entered in the reservation, informing the passenger was advised about:
      • The provisions to travel with a POC
      • Battery life specification. This data is mandatory for the medical certificate to be processed. Example:

    OSI PSGR ADV LAN DOES NOT PROVIDE ENERGY FOR POC DURING FLT

    OSI PSGR ADV STATE AND HANDLING OF POC IS CUSTOMER RESPONSIBILITY

    OSI TWO BATTERIES WITH AUTONOMY UP TO FIVE HOURS EACH

    • All information related to medical certification must be forwarded to LATAM; additionally, LATAM will enter aSSRMEDA containing all medical certification-related information for processing.
    • Bookings must be prioritized directly on operating flights.

    Medical Devices for Respiratory Support can be used on board for passenger comfort traveling with apnea or breathing difficulties.

    The accepted devices are indicated in the List of Accepted Devices. Some respiratory assistance medical devices not included in the list will be allowed for carriage, provided they have a label indicating they are approved for airline use. Example: "This device does not exceed the maximum level of radiated radio frequency interference as described in the current edition of Radio Technical Commission for Aeronautics (RTCA) Document (DO) 160, section 21, Category M". This may be verified at any point of the journey.

    General Considerations

    • It is not required to process Medical Certification.
    • The transportation of respiratory medical devices is in addition to standard baggage and free of charge  if carried onboard for use during the flight.
    • The devices must be provided by the passenger, considering enough batteries to operate autonomously during the trip. Additional batteries must be packed within a single pack that does not allow contact between the batteries and that follows the rules for dangerous goods available in latam.com.Passengers traveling with other companies in the itinerary should check with each operator the service requirements.
    • Passengers suffering from a condition or disease included in the List of medical conditions must complete the procedure specified in the Medical Certification section.

    Seating Considerations

    • When the size of the device is similar to a handbag, the device will be allowed to be located next to the passenger during the flight. If the device is bigger than a handbag, these devices should be located under the front passenger´s seat or the overhead bin.
    • The passenger can be placed in any seat.

    Reservations

    The Travel Agent must indicate to the passenger the following conditions to transport the respiratory medical device:

    • Acceptance of authorized devices according to the List of accepted devices or by providing the label indicating they are approved for airline use.
    • The duration of the flight and the warning about the transport of sufficient batteries, which must be packed unitarily complying with the regulations of dangerous goods available in latam.com.
    • The device management and operation is under the passenger´s responsibility. 

    The Travel Agent must back up the information given to the passenger through OSI:

    • OSI PSGR ADV PAP CONDITIONS FOR USE ON BOARD
    • OSI PSGR ADV BATTERIES WITH AUTONOMY FOR THE DURATION OF FLT

    It is not necessary to process Medical Certification to carry these devices, unless the passenger suffers from a condition or disease included in the List of medical conditions

    Contact your LATAM Sales Executive in case of limitations to enter the request through your distribution system.

    The list below specifies the FAA-approved brands and models permitted onboard:

     

    • Airsep "Lifestyle", by Airsep Corporation(*)
    • Inogen One, by Inogen Corporation
    • Airsep "Freestyle", by Airsep Corporation
    • SeQual Eclipse, by SeQual Technologies Inc.(*)
    • Respironics Evergo, from Respironics Inc.
    • Delphi Medical System RS00400
    • XPO2 by Invacare Corporation
    • iGo by DeVilbiss Healthcare (*)
    • LifeChoice by International Biophysics Corporation (*)
    • Inogen One G2 by Inogen (*)
    • Independence Oxygen Concentrator by Oxlife (*)
    • Invacare Solo 2
    • AirSep Focus, Modelo AS078
    • AirSep Freestyle 5, Modelo AS077
    • Delphi RS-00400
    • Oxus RS-00400
    • Inogen One G3
    • Inova Labs LifeChoice
    • Inova Labs LifeChoice Activox
    • Precision Medical EasyPulse, Modelo PM 4150
    • Philips Respironics SimplyGo
    • SeQual SAROS, Modelo 3000
    • SeQual eQuinox Oxygen System (model 4000)
    • SeQual Oxywell Oxygen System (model 4000)
    • VBOX Trooper Oxygen Concentrator  

    For further information about every model, check the official FAA website.

    (*) Passengers requiring these POC models at all times (including take off and landing) can only fly in Economy and Premium Economy cabins where POC units can be placed under the seat in front of them. POCs are not permitted in Premium Business cabins because the units cannot be secured in place.

     

    BiPAP (Bilevel Positive Airway Pressure) device that allows regulating the air pressure flow to inhale and exhale.

    Model

    Manufacturer

    Type

    AirCurve 10 S

    ResMed

    BiPAP

    AirCurve 10 ST

    ResMed

    BiPAP

    AirCurve 10 VAuto

    ResMed

    BiPAP

    AirCurveâ„¢ 10 ASV

    ResMed

    BiPAP

    S8 Respond

    ResMed

    BiPAP

    VPAP

    ResMed

    BiPAP

     

    APAP (Automatic Positive Airway Pressure), device that provides an air flow with pressure that automatically adjusts to inhale and exhale.

    Model

    Manufacturer

    Type

    AirCurve 10CS PaceWaveâ„¢

    ResMed

    APAP

    AirSense 10 AutoSet for Her

    ResMed

    APAP

    AirSenseâ„¢ 10 AutoSetâ„¢

    ResMed

    APAP

    AirStartâ„¢ 10 APAP

    ResMed

    APAP

    S8 AutoSet II

    ResMed

    APAP

    S8 AutoSet Spirit

    ResMed

    APAP

    S9 AutoSet for Her

    ResMed

    APAP

    S9 Escape Auto

    ResMed

    APAP

     

    CPAP (Continuous positive airway pressure), device that provides an air flow with constant pressure.

    Model

    Manufacturer

    Type

    AirSense 10 CPAP

    ResMed

    CPAP

    AirSense 10 Elite

    ResMed

    CPAP

    AirStart 10 CPAP

    ResMed

    CPAP

    S8 AutoScore

    ResMed

    CPAP

    S8 AutoScore II

    ResMed

    CPAP

    S8 Compact

    ResMed

    CPAP

    S8 Elite

    ResMed

    CPAP

    S8 Elite II

    ResMed

    CPAP

    S8 Escape II

    ResMed

    CPAP

    S8 Escape â„¢

    ResMed

    CPAP

    S8 Lightweight

    ResMed

    CPAP

    S8 Lightweight II

    ResMed

    CPAP

    S9 Elite

    ResMed

    CPAP

    S9 Elite Series

    ResMed

    CPAP

    S9 Escape

    ResMed

    CPAP

     

    EPAP (Expiratory Positive Airway Pressure), device for regulating the air flow pressure when you exhale.

    Model

    Manufacturer

    Type

    Respironics Trilogy 100

    Phillips Healthcare

    EPAP

    Respironics Trilogy 200

    Phillips Healthcare

    EPAP

     

    VPAP (variable/bilevel positive airway pressure), device that provides an air flow with a variable pressure that is adjusted according to breathing rate.

    Model

    Manufacturer

    Type

    AutoSet CS-A

    ResMed

    VPAP

    Lumis 100 VPAP S

    ResMed

    VPAP

    Lumis 100 VPAP ST

    ResMed

    VPAP

    Lumis 150 VPAP ST

    ResMed

    VPAP

    S8 Auto 25

    ResMed

    VPAP

    S8 AutoSet

    ResMed

    VPAP

    S8 AutoSet C

    ResMed

    VPAP

    S8 AutoSet Spirit II

    ResMed

    VPAP

    S8 AutoSet Vantage

    ResMed

    VPAP

    S9 AutoSet

    ResMed

    VPAP

    S9 AutoSet 25

    ResMed

    VPAP

    S9 AutoSet CS

    ResMed

    VPAP

    S9 AutoSet CS PaceWave

    ResMed

    VPAP

    S9 AutoSet CS-A

    ResMed

    VPAP

    S9 TM AutoSet

    ResMed

    VPAP

    S9 VPAP Auto

    ResMed

    VPAP

    S9 VPAP S

    ResMed

    VPAP

    S9 VPAP ST

    ResMed

    VPAP

    S9 VPAPâ„¢ Adapt

    ResMed

    VPAP

    S9 VPAP Adapt SV

    ResMed

    VPAP

    S9 VPAP Adapt SV-A

    ResMed

    VPAP

    VPAP Auto 25

    ResMed

    VPAP

    VPAP IV

    ResMed

    VPAP

    VPAP IV ST

    ResMed

    VPAP

    VPAP S

    ResMed

    VPAP

    VPAP ST

    ResMed

    VPAP

     

    Ventilator

    Model

    Manufacturer

    Type

    Astral 150

    ResMed

    Ventilator

    Astralâ„¢ 100

    ResMed

    Ventilator

    S9 VPAP ST-A

    ResMed

    Ventilator

    S9 VPAP ST 22

    ResMed

    Ventilator

    Stellar 150

    ResMed

    Ventilator

    Stellarâ„¢ 100

    ResMed

    Ventilator

     

    Power source (batteries)

    Model

    Manufacturer

    Type

    ResMed Power Station II (RPS II)

    ResMed

    Power source

     

    These devices may be carried in the cabin or in the cargo compartment.

    Conditions for carriage:

    • The machine user is the passenger: In this case transportation is free of charge for the passenger and is not counted toward the baggage allowance limit (cabin or cargo), so long as the weight and size rules for transportation are observed. (Check request for this point).
    • The machine user is not the passenger: If the machine is to be used by someone else, carriage will be subject to the baggage allowance and counted against the baggage limit for the ticket or purchased as additional checked bag.

     

    General Considerations

    • The machine cannot be used on board.
    • The machine and any additional items must comply with applicable hazardous materials rules.
    • Transporting the machine on connecting flights is permitted, although the customer must check conditions for acceptance directly with all the airlines involved in the itinerary.
    • In both cases, the customer must be advised that the machine must be properly packed and its parts isolated. Any damage due to non-compliance with this requirement is the sole responsibility of the customer.

     

    Seats

    • The passenger can be placed in any seat.

     

    Request

    • When a passenger informs that is transporting this machine as personal user, it is due to the passenger has kidney insufficiency; therefore, they must ALWAYS obtain a Medical Support (MEDIF) for this condition at the time of making the reservation or at least 48 hours prior to flight departure.

    DEFINITION

    The device is used to bring comfort, improve posture and maximize the physiological system in passengers with motor or postural loss, and ensure their safety during flight.

     

    CONSIDERATIONS

    • Allowed on all LATAM routes

    • MEDIF is required only when it states that it has a medical condition subject to Medical Certification.

    • LATAM will not offer this kind of device

    • If itineraries have connection with other airlines, recommend the passenger contact the other operator to identify possible requirements.

    • Dependent passengers must travel with a travel companion (caregiver) in 1-1 relation.

     

    SEATING CONSIDERATIONS

    • Passengers with OPD can not be assigned to emergency exits and the seat belt must allow them to stay properly insured in the seat.

    • There is no restriction to the flight cabin.

     

     

    ASSOCIATED COST

    • For personal use: In these cases the transportation is at no cost to the passenger and is additional to your baggage allowance.

     

    • Transportation by third party: The device will be treated as baggage and is subject to the associated costs.

    • Brazil Exceptión: Passengers departing from Brazil that need to travel with a travel companion (caregiver) must process a medical certification in all cases to access the discount allowed by law.