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Manual and Tools US | Series LATAM

    We are glad to inform you that,  within the framework of continuous improvement that we have implemented a few months ago on our Groups and Series website, we have loaded the conditions that apply to the series based on their percentage of materialization.
    The conditions apply as follows:

     

    Terms & Conditions LATAM Series

     

     

     

    Long Haul Series (Regular Negotiation)

     

     

     

    Cancelation

    Until 91 days before departure

    Between 90 and 30 days before departure

    <30 days before departure

     

     

     

    Free of charge

    100%

    20%

    0%

     

     

     

    Penalty

    N/A

    15% of the fare per passenger

    100% of the fare

     

     

     

    Long Haul Series Ad-Hoc - SAH (Ad-Hoc Negotiation)

     

     

     

    Cancelation

    Until 91 days before departure

    Between 90 and 30 days before departure

    <30 days before departure

     

     

     

    Free of charge

    100%

    20%

    0%

     

     

     

    Penalty

    N/A

    25% of the fare per passenger

    100% of the fare

     

     

     

    Short Haul Series (Regular Negotiation)

     

     

     

    Cancelation

    Until 61 days before departure

    Between 60 and 30 days before departure

    <30 days before departure

     

     

     

    Free of charge

    100%

    20%

    0%

     

     

     

    Penalty

    N/A

    15% of the fare per passenger

    100% of the fare

     

     

     

    Short Haul Series Ad-Hoc - SAH (Ad-Hoc Negotiation)

     

     

     

    Cancelation

    Until 61 days before departure

    Between 60 and 30 days before departure

    <30 days before departure

     

     

     

    Free of charge

    100%

    20%

    0%

     

     

     

    Penalty

    N/A

    25% of the fare per passenger

    100% of the fare

     

     

     

     

     

     

     

     

     

     

     

    Please note that:
    The materialization percentages are applied to the current spaces held at 90 days in LH or 60 days in SH. Not to the spaces initially requested.