Feedback Feedback

LATAM TRADE - Exclusive Portal for Travel Partners

Operational Warnings & Contingencies

19/10/2023

PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and Jaén (JAE)

Due to the temporary airport closure until November 12, 2023, it was decided to suspend our operation until November 30, 2023.

 

Flights canceled:

  • LA 2221
  • LA 2222
  • LA 2223
  • LA 2224

 

Flights between September 28, 2023, and November 30, 2023.

.

 

Protection offered:

Change to a nearby airport on LATAM flights.

 

Reservations:

In case of calls due to this suspension, the agent may offer the following travel solution:

 

  • Change to a nearby airport without penalty or fare difference (subject to the same cabin).

 

  • Maximum distance of 500 km (300 miles) from the protection airport, within the same country, and where LATAM operates in the same class or in the lowest available cabin of the original fare.

 

  • The protection should be done based on the availability of the original cabin in the lowest available class. 

 

  • The reissue will be conducted involuntarily, retaining the original Fare basis and fare structure.

 

For affected flights, we can offer the same flexibilities published in Passenger Protection.

 

When reissuing, insert the following note under Ticket Endorsements:

SKDCHG with the details of the affected flight.

 
 

Ancillaries:

Ancillaries will receive the same treatment as that offered to tickets.

 

 

PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and Jaén (JAE)

 

Due to commercial adjustments, direct flights between Lima (LIM) and Jaén (JAE) will be suspended between 28SEP23 - 31OCT23.

Canceled flights

LA 2220

LA 2221

LA 2222

LA 2223

LA 2224



Flights between 28SEP23 and 31OCT23.

Proposed protection:

The flights will be canceled and notified to clients on August 19, 2023. Centralized protection will not be provided to clients, since the flights will not be operating during the indicated dates.

Reservation management:

When the client contacts LATAM, a travel solution can be provided using the same flexibilities defined in Passenger Protection.

Enter in Ticket Endorsements on reissue:

SKDCHG with the details of the affected flight.

Ancillaries:

Ancillaries will receive the same treatment as tickets.