Description

In an effort to provide greater flexibility to customers with two LATAM tickets and one of them is reprogrammed due to a contingency with a resulting effect on the second ticket, we are extending the possibility of protecting the second affected ticket

Scope:

Connecting tickets affected by rescheduling or cancellation of flights

Implementation date:

Immediate

Considerations:

Domestic or regional trips (does not apply to Long Haul trips) are included where the round trip is issued in separate tickets and as a result of a rescheduled one of the trips the stay of the entire trip is reduced or increased.

Date/Flight changes or Rerouting or change of destination for both tickets in accordance with deadlines established in policy will be allowed.

The corresponding note in an OSI element and in Endorsements/Restrictions of the ticket must be entered

Section:

Sales | Passenger Protection